The non-white woman at the front desk was very rude and unfriendly. The plumbing in the bathtub, toilet and wash basin was not smooth and was a little clogged.
Floor was nor vacuumed. Dirty. Beds were comfortable. Breakfast was a cluster. Wasnt replenished enough for the amount of people using it. Very unorganized.
Elizabeth
Elizabeth,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 30 日
H.O.R.R.I.B.L.E
The LITERAL only good thing about this hotel is the location. Quick walk to many attractions on US side and there’s a pedestrian bridge to Canada!
The hotel is very old and dirty. Our room was fairly clean (bed was clean and comfortable). The bathroom had mold in the shower and was very drab. Parking was not good either. $20 per day at a ramp that’s 3 blocks away. You can go in and out but have to have your parking ticket “validated” each time.
The pool and hot tub were disgusting. Like murky water. It seemed slightly better the next day, maybe they shocked it. But overall, nasty.
And last but not least…BREAKFAST. It was horrible, I mean, H.O.R.R.I.B.L.E…. They have 3 waffle irons with a huge line everyday. Takes 35 minutes to get a waffle. Then there’s toast/bagels. I went to get some dry cereal but there’s no milk. Juice was empty, coffee machine out of order. Nothing else to eat.
Do not stay here.
There were stains on the furniture, and the entire hotel had a strange smell. The front desk lady didn't inform me that I needed to check in daily for my parking slip, so I ended up paying an extra $30 at the parking garage. The bathroom had cracks around the bathtub as well. Lastly, I forgot over $300 worth of clothes in the room. When I called to inquire about them, the lady sounded rude and said that nothing had been found. It seems that housekeeping either kept the items or threw them away.
Paul
Paul,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 23 日
Not impressed
Very dirty not well kept at all! We will not return! I really wish I was able to download all 20 photos
Jennifer
Jennifer,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
Great Location
Rooms were spacious, beds and pillows were extremely comfortable. Location was oustanding, just one and a half bocks from Niagara State Park
john
john,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 22 日
The breakfast was not what we were expecting. The line for the waffle was so long and it took us almost 30minutes before we just gave up and pick up other food instead (bread, bagels, cup cake, apple). It was terrible.
Melissa
Melissa,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 21 日
Abhishiktha
Abhishiktha,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 20 日
no Quality in this Quality in don't stay there
this is one of the worst hotel I've ever been to
The room has molds, not just in the bathroom, but in the main room and they're aware of it instead of fixing the problem they paint over it but mildew still visible and the smell of the mold cannot be hidden
The carpet smells disgusting
dusty, it's Old and has a lot of wear and tear and could not be cleaned further there were spots
on the carpet on the comforter on the sheets on the pillows.
The noise level was unbelievable
The breakfast service was one of the worst. The tables were dirty. The carpet were the breakfast area was disgusting.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 19 日
Wanhee
Wanhee,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 19 日
Muy sucio.
El Hotel está muy bien ubicado, pero la atención no es buena, la habitación estaba sucia desde las sabanas de cama, piso y baño.
Por favor verifique el servicio de limpieza porque es terrible.
No volvemos a ese Hotel.
Alejandra
Alejandra,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 18 日
Excelente ubicación cambiar alfombra de recepcion
El hotel es cómodo por su localización, es una lástima que la entrada al hotel sea nauseabunda por una alfombra completamente sucia y mal oliente. El elevador impregnado de aroma de insecticida.
Afortunadamente la habitación estaba en muy buenas condiciones de limpieza.
Miguel Angel
Miguel Angel,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 17 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 16 日
Poor room conditions
Looks like water damage possible mold underneath, was not impressed with the services at all. “Continental breakfast” was very minimal.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 16 日
The okayist place in Niagara
The free breakfast is TRASH- it's 50 people waiting in line to make there own waffles, nothing healthy besides some apples on the side
Close to the falls which is nice
Jake
Jake,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 16 日
Walking distance from everything
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 15 日
Annie
Annie,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 14 日
Laura
Laura,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 13 日
Disappointed
There was a qtip in the hallway for a day and a half and people were smoking in our hallway as well as someone banging on our door in the middle of the night. My bed smelled like curry. The breakfast area was a disaster. I dont think they wash anything. I dont think they sterlize the milk pitcher's as they looked nasty. We stayed here prior and they had more oon the menu. Staff were very slow to refill foods. The front desk woman was nice when we checked out