Outdoor onsen wonderful, especially in snow. Beautiful yukata (robe) to choose from.
Regular shuttle bus to Yubadake until evening to see the light up of hot spring area.
Dinner and breakfast unexpectedly good, with shabu shabu.
The hotel staff was friendly and speaks English. They also have partnership with 2 hotels so when you get there, they allow you to go to the other hotel's hot spring and you can go there in car or their shuttle bus. They have a shared complimentary hair and face care in their public onsen. The bad side is we got a bad wifi signal but the experience was nice.
The hotel is very close to the center of town. They also offer transportation. The staff was super sweet and helpful and the room comfortable. You do sleep on the floor if you get a traditional Japanese room, but it was not bad. The hot springs are not tattoo friendly.