This hotel is located in a terrible suburb of Toronto. Really really dirty everywhere around the hotel. Motel 6 two or three businesses away that is no longer a Motel 6 - but they just covered the signs up? And now there are homeless people living (in?) and definitely around it. You cannot get into any door of this building except the main entrance. Several exits, but the two side doors do not allow entry into the building. Stairwells are only accessible as exits also. Had to walk into the attached hotel to get access to a hallway to get up the stairs. The door that was available to access the stairwells from this hotel had a key pad that our keys did not work to open. SO much time spent walking around the whole hotel to get back to our room. We had to have multiple people take our dogs out because we needed someone to hold the door for us so we could easily get back in. Hotel housekeeping was REALLY rude. I've stayed at a lot of hotels and never encountered someone as rude as the housekeeper was on our floor. We stayed for a week, and had to beg for toilet paper, trash bags, and things every day. Hotel will not give you coins to do laundry either, it was like pulling teeth to get the money we needed to do our laundry. On the upside, the machines actually worked well once you were able to use them. And the homeless people that were all around were actually the most friendly people we met the entire time we were in Brampton.