Located in the business district, Residence Inn Lansing West offers a warm welcome with to-go breakfast and a manager's reception. Unwind by the indoor pool or explore downtown from the nearby terrace. With free WiFi, dry cleaning/laundry services, and express check-out, this hotel is perfect for busy travelers.
Michigan State University - 17 min drive - 23.5 km
Getting around
Lansing, MI (LAN-Capital Region Intl.) - 10 min drive
East Lansing Station - 13 min drive
Restaurants
Chick-fil-A - 3 min drive
Horrock's Wine Bar - 10 min walk
McDonald's - 5 min walk
Horrock’s Beer Garden - 12 min walk
Culver's - 3 min drive
About this property
Residence Inn Lansing West
When you stay at Residence Inn Lansing West, you'll be within a 15-minute drive of Michigan State University. You can go for a morning swim at the indoor pool and visit the 24-hour fitness center for a workout. A snack bar/deli and a terrace are offered, and in-room conveniences include sofa beds and refrigerators.
At a glance
DONE
Hotel size
78 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Late check-in subject to availability
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast
Coffee/tea in a common area
Barbecue grills
Free reception (select days)
Snack bar/deli
Traveling with children
Grocery/convenience store
What to do
Golfing nearby
Working away
24-hour business center
Services
24-hour front desk
Dry cleaning/laundry services
Free grocery shopping service
Free newspapers in lobby
Facilities
Built in 1997
Safe-deposit box at front desk
Rooftop garden
Picnic area
Terrace
Fireplace in lobby
24-hour fitness center
An indoor pool
Double-glazed windows
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Transfer shower
Doorbell and phone notification
Lever door handles
Room amenities
Be entertained
43-inch LCD TV
Premium cable channels
Netflix
Streaming services
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Double sofa bed
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Separate dining area
Separate sitting area
Freshen up
2 bathrooms
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Full-sized refrigerator/freezer
Freezer
Microwave
Kitchen
Stovetop
Toaster
Cookware, dishes, and utensils
Dishwasher
Ice maker
Paper towels
More
Energy-saving switches
Water-efficient showers only
Cleaning supplies
Fees & policies
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 6 AM to 10:00 PM
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Residence Inn Lansing West
Residence Inn Marriott Hotel Lansing West
Residence Inn Marriott Lansing West
Residence Inn Lansing West Hotel
Residence Inn Lansing West Hotel Lansing
Lansing Residence Inn
Residence Lansing West Lansing
Residence Inn Lansing West Hotel
Residence Inn Lansing West Lansing
Residence Inn Lansing West Hotel Lansing
Frequently asked questions
Does Residence Inn Lansing West offer free cancellation for a full refund?
Yes, Residence Inn Lansing West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Residence Inn Lansing West?
Yes, there's an indoor pool. Guests have pool access from 6 AM to 10:00 PM.
Are pets allowed at Residence Inn Lansing West?
Yes, pets are welcome. There's a charge of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Residence Inn Lansing West?
Yes, there's free self parking.
What are the check-in and check-out times at Residence Inn Lansing West?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Residence Inn Lansing West and nearby?
Residence Inn Lansing West has an indoor pool and a 24-hour fitness center, as well as a picnic area.
Does Residence Inn Lansing West have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.
What's the area around Residence Inn Lansing West like?
Residence Inn Lansing West is in Waverly, a short 10-minute walk from Horrocks Farm Market.
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Reviews
Residence Inn Lansing West Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
8.6
Location
8.4
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was a highlight with many guests praising its quality and variety. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Spacious room
Bathroom
Parking
Dishwasher
Couch
Smoking
Toilet
Reviews
Verified
10/10 Exceptional
Sep 28, 2025
Staff was extremely friendly
Holly
Holly, 1-night trip
Verified
10/10 Exceptional
Nov 14, 2025
Room was clean and quiet
Destiny
Destiny, 1-night trip
Verified
10/10 Exceptional
Oct 21, 2025
I don't sleep well away from home... at this hotel I sleep GREAT!! Love the comforts of home in the rooms. Great staff, very clean, and breakfast is always a delight! Love this place
TANJA
TANJA, 1-night trip
Verified
10/10 Exceptional
Jun 21, 2025
Very nice staff, really clean, enjoyed my stay.
Paige
Paige, 1-night trip
Verified
8/10 Very good
Sep 8, 2025
Our stay was great...and the suite was very clean! Our breakfast was tasty but could have been hotter.. the front desk service and breakfast service was excellent!
Nancy
Nancy, 1-night trip
Verified
8/10 Very good
Sep 7, 2025
Good experience overall.
Quiet, clean, well managed breakfast, staff was very friendly. Hotel is a little dated, but would stay there again.
Brian
Brian, 1-night trip
Verified
8/10 Very good
Oct 26, 2025
Great, welcome nice gifts. Good service.
Dan
Dan, 1-night trip
Verified
10/10 Exceptional
Apr 29, 2025
The staff was amazing
Chelsea
Chelsea, 3-night trip
Verified
10/10 Exceptional
Feb 7, 2025
The staff was awesome 👍
Hyapitaiaw
Hyapitaiaw, 1-night trip
Verified
10/10 Exceptional
Apr 28, 2025
This facility has some of the best staff that I have ever encountered. Everyone was so very kind, respectful, helpful and overall, just wonderful!!
Please do some renovations to the rooms, pool, and hotel.
This is such a wonderful place and the only one I can find with 2 bedroom suites! Please PRAISE the staff!!
Christine
Christine, 7-night trip
Verified
10/10 Exceptional
Jun 23, 2025
Everything was excellent with the exception of being unable to use the pullout sofa bed. The matress on it was dirty, stained and smelled. Everything else was perfect best stay so far.
Maria
Maria, 3-night trip
Verified
8/10 Very good
Dec 2, 2024
I liked that it was an easy check-in. Staff was friendly and the room was clean. The halls were clean and smelled good as well as the elevator. The free breakfast was a plus. Good experience.
Christy
Christy, 2-night trip
Verified
10/10 Exceptional
Mar 8, 2024
The staff is phenomenal. Overcomes the old decor and the need to remodel. Can’t praise the staff enough.
Courtney
Courtney, 1-night trip
Verified
10/10 Exceptional
Oct 29, 2024
Great place to stay in Lansing
This hotel is wonderful!! We only stayed one night, but if I were to stay for multiple days, this is the place to stay! It has a full, functioning kitchenette (complete with dining area), couch/living room space and a separate bedroom. I especially loved the fact that the mirror /sink were outside of the toilet/bath room, allowing for residents to use the bath facilities without having to wait for their partners to do make-up/hair etc. The welcoming and extremely friendly staff were also an added bonus. I will definitely be staying here again the next time I travel through Lansing.
TANJA
TANJA, 1-night trip
Verified
8/10 Very good
Jan 7, 2025
Would stay again
The room had a lot of space and amenities. The carpet had some tears in it showing use. He said the bed was not comfortable, but she slept great. The hot tub was out of order and that was disappointing.
Kristopher
Kristopher, 1-night trip
Verified
8/10 Very good
Aug 4, 2023
Enjoyed the room I was in, however, the tub keep fulling up each time I had a shower. But other than that I enjoyed my overall stay
Valin
Valin, 2-night trip
Verified
4/10 Fair
Jun 8, 2025
Great front desk employee. Booked a 2 bedroom and said it wasn’t available when I got there. Very kind front desk employee gave me 2 one bedrooms right next to each other. Got to the room and it had a clean air machine going and an awful smell. Switched to two other rooms next to each other that smelled like curry but no other rooms to move to. Wish I would have just left. Hotel is very dated and there are even soft spots in the floor on the 2nd floor hallways that were very scary, ice machine didn’t work, hot tube closed. 👎👎
Patricia
Patricia, 1-night trip
Verified
6/10 Good
Aug 20, 2023
The carpet had many stains. Breakfast was limited and cold food. The place needs updating but was ok. Staff was attentive to the not having room keys issue. They had to let everyone in to rooms over 24 hours.
ricardo
ricardo, 2-night trip
Verified
10/10 Exceptional
Feb 19, 2024
Weekend get away
The staff was extremely nice and helpful. Our room was perfect, clean and spacious. Saturday morning breakfast was great but Sunday, was not. They only had small plates out and the eggs and sausage tasted fake. My only room complaint would be to get better bed pillows. They felt like they were just pillowcases stuffed with stuffing. Not firm or comfortable. Otherwise, we will be back.
SHANNON
SHANNON, 2-night trip
Verified
2/10 Poor
Sep 29, 2025
I called ahead to request an early check-in and was told it wouldn’t be a problem. But when I arrived at the expected time, the room wasn’t ready. I could deal with that, but what happened next was absolutely disgusting.
When I finally got to our assigned room at 2 a.m., the door was wide open like anyone could just walk in. Inside, the bed had no sheets, the bedding was filthy like someone had slept there before without changing anything, and every drawer and cupboard was left open. It felt like walking into a nightmare of filth and neglect. This is beyond unacceptable—it’s a serious health hazard.
I immediately reported this to Danie at the front desk, who was incredibly helpful and understanding. She listened carefully, apologized sincerely, and quickly arranged for us to be moved to clean rooms. Her kindness and professionalism were the only bright spots in this awful situation.
Then, after barely five hours of restless, gross sleep, someone else tried to get into our room, claiming it was theirs. This level of chaos and disregard for basic hygiene and security is appalling.
The reason I originally booked a 2-bedroom suite was because I had a younger female with me so we could stay together for safety and comfort. But when we got moved to new rooms, she had to be separated, and then someone actually opened her door trying to get in. That made the whole situation even more unsettling and stressful.
Hunter
Hunter, 1-night trip
Verified
6/10 Good
Aug 16, 2023
The staff at Residence Inn were amazing. Very professional, accommodating, friendly and attentive. They are honestly the best thing about the place. From pictures and other guest reviews.. it’s not entirely accurate the condition of the property. It is in due for renovations, the owners mentioned it when I bumped into them at the end of my stay. The towel rod fell down multiple times in the bathroom, the bedroom’s black out curtain were ripped with the entire panel gone… it surprises me that they will leave it like that for guest. The property is smoke free, however the first room received smelled like fresh cigarette smoke, not from a guest that checked out earlier before. Very concerning considering that the cleaning of the room was just completed by staff while we waited to check in. The staff were quick to resolve and relocate us which was greatly appreciated.
The rooms also smelled musty like there is poor circulation/ventilation.
Overall an average property, looked way better in pictures because in person it did not look the same. The staff were amazing and the best part about it.
Sabanura
Verified
6/10 Good
Jun 25, 2024
I never like to complain when I am less than satisfied with a service or visit to an establishment. I try to give the benefit of the doubt because I do not know the underlying circumstances that happened prior to my service. However, there were so many issues since we checked in that I need to at least mention them without placing blame or accusing anyone of poor service. Let me stress that the staff was wonderful in addressing these issues and I know they were not at fault. Some of the issues were: a toilet that kept running (I fixed it myself, it was a chain that had dropped to the bottom of the tank), the main door to the hall would not close as the latch was installed backwards (maintenance was prompt in fixing this and the toilet issue), there were blood stains on the carpet in one bathroom, the fireplace did not work (it was summer so we let this pass). Overall, the stay was still nice despite these issues and the staff was very attentive to our needs. Lastly, however, we were on our way to checkout with my sister and 3 grandkids, when the elevator door slammed shut with us in there just as my sister walked out. It was a stressful 10 minutes or less as they tried to get the door to open. All were fine if not a little frazzled. We were there for two days and nights and did enjoy our stay. However, it is doubtful we will return.
Elizabeth
Elizabeth, 2-night trip
Verified
10/10 Exceptional
Mar 1, 2026
Staff was friendly and room was clean and neat.
Ebony
Ebony, 2-night trip
Verified
10/10 Exceptional
Sep 2, 2025
Great place to stay!
IlaMae
IlaMae, 1-night trip
Verified
10/10 Exceptional
Nov 9, 2025
Amazing staff!!! So friendly, welcoming, and accommodating!!