Everythng was great. Only issue I saw was the hotel was warm. Too warm in the lobby. It was a warmer day outside and I felt like the heat was on.
Brian
Brian,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 10 日
Natalie
Natalie,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 25 日
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 19 日
Samantha
Samantha,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Brian
Brian,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 6 日
Chesney
Chesney,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 22 日
Samantha
Samantha,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 4 日
Megan
Megan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 2 日
Jennifer R
Jennifer R,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 2 日
Meh
Rooms and bed could have been cleaner. Had a smell in room.
Miranda
Miranda,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 27 日
Samuel
Samuel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 27 日
Yanling
Yanling,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 27 日
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 27 日
The elevators were very slow, but there was a lot of events going on
Dennis
Dennis,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Nicole
Nicole,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 20 日
Alyson
Alyson,2 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 1 月 20 日
Parking situation was less than desirable. Not sure what can be done but its a long walk from parking elevator to lobby especially on a cold windy day with kids.Itd be nice to have vending machines with ice machines.
Susan
Susan,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 19 日
Kelly
Kelly,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 18 日
Our stay was great as usual.
Samuel
Samuel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 10 日
Edina
Edina,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 8 日
We have stayed at this location in the past when it was The Renaissance. We were delighted with the updates and renovations. Such a great location, excellent food and friendly service at a very reasonable cost.
Liisa
Liisa,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 7 日
TeAndre
TeAndre,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 1 月 2 日
Needs to Learn Service
I was told we could check-in early and that I would receive a text once the room was ready. We did not receive a text. At check-in we were made to feel like a bother to the staff. Unloading was a struggle - with no help from the staff and being forced to park in the bus lane instead of next to the hotel.
The room was dark with poor lighting. Areas that should’ve been regularly cleaned were dusty. The hot tub still had a manufacturer’s sticker on it, escutcheons were slipped off the wall, and the marble tile had a bunch of missed drill marks. The safe didn’t work. The wireless charging ports didn’t work.
Service had a severe lack of attention to detail. No soap in either bathroom. Limited towels for a four person suite. We had to call three times for sheets and pillows on the pull out couch. There were 1-1/2 rolls of toilet paper across two bathrooms. Our first call yielded just one extra roll.
This place could be fantastic but the staff needs a major overhaul.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 1 日
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Laura
Laura,1 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 1 日
New Years
New year's eve.. One night.. very impressed with the massive redo. Staff especially Valet service was great
Will highly recommend as well as stay again next year!!