This is a beautiful historic hotel, and clearly the management takes a lot of pride in the public spaces, especially the lobby and bar/restaurant areas. Our room was large, clean and generally comfortable but certain maintenance issues were noticeable - the HVAC in the room was extremely loud, making it difficult to sleep. The shower fixtures had significant visible hard water buildup that affected
Kate
Kate,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 15 日
Robert
Robert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 9 日
matthew
matthew,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 7 日
Sidney
Sidney,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 6 日
Great staff and service
Sidney
Sidney,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 6 日
My great grandma knew this hotel
This hotel has been here forever...well longer than I have been around and I was born and raised here in ELP..has alot of history..clean, has the dome bar, good wifi..easy to get too..a restaurant..would have liked a bit of champagne but the glasses never came...wondering why front desk wanted to give me a handicap room when I am not handicapped in any shape or form
Marta
Marta,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Book Now!
This is now my go to hotel for El Paso stays. Upon entry, live piano and a class of champagne. That should have been the first clue for the entire stay...top notch! Add in spacious, comfortable, and well decorated room, rooftop bar & pool, and cigar lounge. Can't go wrong.
Sharon
Sharon,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Victor M
Victor M,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Lupe
Lupe,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Great times in Sunny El Paso!
Joanie
Joanie,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 4 日
Jeremiah
Jeremiah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Christina
Christina,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 22 日
Abel
Abel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 19 日
LAURA
LAURA,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Breakfast Problems
An issue during my stay was the breakfast I paid for on the Hotels.com app when booking.
After I’d sat down for breakfast the hostess came over to say the front desk had said I wasn’t signed up for breakfast.
I showed her my receipt and went to the front desk myself to clear things up.
Then, after finishing, I was given a bill for breakfast and told the front desk would remove the charge.
On checking out, I had to wait a while while the front desk and restaurant straightened things out.
Throughout, the hotel and restaurant people were very courteous and professional.
However, this seems like a system glitch. Way to much off putting rigmarole for this level of hotel. Breakfast was good but left something of a bad taste.
James
James,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 17 日
Decent Stay
The aesthetics of the hotel and the service were pretty high end, so those were impressive. Room was relatively clean and comfortable. (The shower leaked onto the floor and there were some weird stains on the back of the bathroom door.). Management needs to understand if they want to prioritize their bar/club or the hotel function. The club was so loud I could hear its patrons and music until 2:30am when I was trying to sleep in my room. (The hotel did comp my valet parking because of this issue which was appreciated.). I had visited the club and was slightly disappointed because I expecting a luxury rooftop bar and the environment was truly a club with a younger target demographic—there were no places to sit unless I wanted to order bottle service and there was a large dance floor with blaring music. I was expecting a bar with ample seating that was more conductive to drinking and mingling than what I experienced. It was an interesting juxtaposition with the hotel prices and other services targeting working/retired adults and the club targeting college students.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 17 日
Robert
Robert,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 16 日
ENRIQUE
ENRIQUE,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 16 日
Life With
Life With,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 15 日
Great customer service and beautiful hotel.
Debbie
Debbie,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 14 日
Eduardo
Eduardo,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 11 日
Buen hotel
Muy bonito, buena zona y muy cuidado el edificio y la habitación