Long line at check in. Very slow.
Clean room. Stained tub. Smelly shower curtain. Had to go down and request more sheets and bedding for pull out Coach even though our reservation had the correct number of people on it. Unfortunately, Not updated property for the price. Breakfast was just ok. Not friendly staff for breakfast.
Roxana
Roxana,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 31 日
Nice but needs an uplift
Our room was nice. The hotel definitely needs an upgrade. The snack bar was low, the lobby looked like it was under construction.
Tracey
Tracey,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 30 日
Terrible
Dirty room, no sheets for pull out bed ,the mattress on the pull out was disgusting,,hotel is nice, dishes dirty used sponge and it was nasty, hair in the tub on the toilets in the shower on the floors, stuff stuck on the eating table, OMG
Lowell
Lowell,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 7 日
Richard
Richard,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 28 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 24 日
Loray
Loray,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 20 日
The room was a 2 bedroom with fireplace. Bèds were really comfortable. Loved that each room had its own bathroom. The furniture was in need of replacing and carpets were in need of updating. The hallways were in need of repair and updating. The pool is indoors which was extremly hot in there so not used because it would bot have been refreshing after being putside in 93-98 degree weather. Breakfast was pretty decent and had variety of things to have. The staff was great and helpful and one staff member went out of her way to bring an extra blanket to our room when requested. Would recommend staying here and if ever in area again would stay agaiin.
Angela
Angela,6 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 20 日
We stayed in their biggest room because we have a big family. We stayed for the week expecting comfort and cleanliness because we paid $300 more to stay there than at another hotel. This hotel is so outdated we were not sure if it was dirty or just old. I think it was both. Stains on walls. Fridge did not work. Red stains on the sheets and comforter. Writing on walls. Carpets taped down with duct tape. Lighting was awful. Outlets did not work. A wet rag to the wall would help with the cleaning. Wallpaper in the hall was held up by tape. You hear dogs barking down the hall. Shower curtains were dirty. The tub is yellow from how old it is. One of the bathrooms in the room smelled like outhouse. The curtains are literally falling apart at the seams. Stains everywhere. The only upside was the space and the hot breakfast every morning. Save your money and rent 2 joining rooms somewhere else for the price of this one.
Luis
Luis,4 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 20 日
Dirty hotel. Unresponsive staff.
First room’s bathroom smelled of mildew or something worse.
Requested a different room. They didn’t have the same size room we originally reserved, so they gave us two rooms across the hall from one another- which was a reasonable compromise.
All 3 rooms we saw were dingy and worn down.
Unfortunately, one of my daughters woke up with spots of blood on the sheets around her feet. Immediately notified the desk of possible bedbugs. The first woman we spoke to did nothing to help. The only other person I could find was handling breakfast
- but she was polite and apologized for the first staff. She alerted a manager.
The manager immediately said she’d report it to their pest control for inspection and email me a report to confirm bed bugs by the end of the day.
It is now the end of the day and we never received an email. I called the front desk- that manager is gone and they don’t know anything about bedbugs in that room.
I feel bad for whoever is sleeping there tonight.
Luke
Luke,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 17 日
Elizabeth
Elizabeth,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 13 日
For a 2 bedroom suite, it was convenient for my family. I would stay in a type of room or hotel like this again.
Rannel
Rannel,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 7 日
Cassandra
Cassandra,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 1 日
Wayne
Wayne,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 31 日
Needs renovations
Hotel is in need of renovating! Dated and signs of wear and tear. We pick Residence Inn due to the availability of suite accommodations and pet friendly. Our room was mildew musty upon entering. Carpet very dirty and needs to be renewed. Found pieces of candy/raisins on closet floor.
Linda
Linda,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 27 日
Very good stay for the price
Overall a very good stay. The room itself was great but the outside and hallways need attention. Cigarette butts littered the front entrance and one hallway's walls was smashed. The staff was very friendly. I will definitely rec5and use again.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Brice
Brice,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 26 日
Brice
Brice,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 25 日
john
john,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 6 日
Richard
Richard,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 1 日
Not so
Bathroom sink and bathtub has cracks. Doors were very loud. Coffee was terrible.
Robert
Robert,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Great Place. Very Friendly Staff. Highly recommen
JERRY
JERRY,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 29 日
The room was comfortable, clean and reasonably priced. We stayed in the same room on our return trip. Only downfall was the breakfast. Limited items, broken drink dispenser, very flimsy plasticware.(needed to but two knives together to cut a waffle, no way a fork could cut anything) this amenity not in very good operating order. Staff were friendly and helpful at breakfast.