First, we stood in line for over 30 minutes with only the 1 guest ahead of me. Not sure of the issue but waiting that long was ridiculous when it was almost midnight and I needed to get sleep to get to the port the following day. Not to mention it must of been prom or a dance when the kids were exiting they were so loud and noisy. The room we thought was fine until the toilet wouldn't stop making sounds. We hadn't used the toilet. After speaking to management we were moved to another room. I was greatful but that meant I didn't get to sleep until after 12:30am. The second room was quiet. I did ask for extra cookies when at the front desk since I had to wait so long and the girl seemed irritated that I even asked her that.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 1 日
It was semi clean. The restroom had leftover used bar soap in the shower and hair in the shower. The room did not cool off enough. Also there was a mildew smell in the room.
Debra
Debra,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 25 日
Zachary
Zachary,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 24 日
Correct pour le prix
Les chambres sont vieilles.
Parking payant.
Livraison colis payant.
TAMA
TAMA,7 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 24 日
Dirty smell
Room had a smell to it, like old or humid ,needs updating
GABRIELA
GABRIELA,4 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 17 日
Fraud actions
Do Not stay here. They took my credit card number and went shopping spree. They spent over $2500. Fraud
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 10 日
Terrence
Terrence,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 5 日
Jessica
Jessica,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
david
david,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Shannon
Shannon,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 26 日
Terrible place to stay.
I never write reviews but this one needs it.
For me a bad experience can be carried by good staff but when they both lack here we go.
Jacuzzi broken, coffee machine at lobby diner broken, door locks on room broke a few times and had to replace keys or get someone to open my room.
Staff at front desk were terribly rude. Snarky and unprofessional. House keeping didn’t speak English at all.
Took over 5 calls and 45 minutes to get someone to bring a pillow to the room.
Overall save yourself the money and go elsewhere do not stay here.