There is a strong smell of wall paint in the room. There is a guest's hair and plastic label left on the dressing table, and there is a little bit of paper on the carpet. This indicates that the cleaning work in this hotel is not good. Moreover, walking from the lobby to the room is really far, and it is not suitable for use as a hotel.
Chunyu
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 28 日
robert
robert,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Hillary
Hillary,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 31 日
Karina
Karina,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Raegan
Raegan,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 28 日
Room Did not actually sleep 5 people
We booked a room for 2 adults and 3 children that advertised that it could sleep 5 people. We put in the ages of our children, 16, 13, and 11. When we arrived, the hotel said we only had two queens. This wasn’t surprising to me because we often have rooms with two queens that also have a sofa seating area or pull out couch. This room did not have adequate sleeping for 5 people. When talking with the hotel about it, they let me know that this is a hotels.com problem because of how they advertise. They advised me to stop booking through hotels.com and book directly with the hotel. How can hotels.com prevent this from happening again?
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 26 日
Cyrus
Cyrus,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Kristopher
Kristopher,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 25 日
Overall, a good stay. The hotel just underwent a renovation so did have to pull the fridge out because it's wasn't plugged in, nor was the TV.
Stefanie
Stefanie,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 23 日
Robin
Robin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 20 日
Allan
Allan,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 19 日
Deniss
Deniss,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 11 日
Leroy
Leroy,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 11 日
Sean
Sean,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 11 日
shelly
shelly,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 8 日
Cynthia
Cynthia,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 28 日
Margaret
Margaret,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 24 日
Poor customer service by management
We had to cancel the same day as check in due to a family reason. The rules do say that you don't get a refund. However many hotels do. Hotels.com was very supportive and helpful. The hotel, however, never called me back. Two messages were left. I called the hotel, was given voicemail, and the manager never called me back.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 24 日
Barbara
Barbara,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 19 日
Jamie
Jamie,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 16 日
Long wait to check in. Room was very noisy from traffic.