Love love love this hotel! It lives up to everything that is said about it. Beautiful and clean with a historic feel. Rooms are well decorated and spacious. Lobby is amazing. Restaurant and bar have delicious cocktails and ambiance.
Melissa
Melissa,4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 31 日
Property needs investment
A hotel that is living off its past - not in a good way. We had a day with no hot water. The room was tired. We had a room with a view - sadly the windows had clearly not been cleaned in ages, extremely grimy. Gym had limited opening. Dining options limited - we ate out every meal. Disappointing for such a landmark hotel. I found the application of an amenity fee an insult.
Julian
Julian,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 29 日
Queja
Todo muy bien, solo que me cobraron el estacionamiento y en la reservación que hice y pagué decía que el estacionamiento estaba incluido. Y me cobraron 10,000 pesos más. No estoy de acuerdo con eso, deben de respetar lo que dice.
Gerardo M
Gerardo M,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 29 日
Mark
Mark,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Gerardo M
Gerardo M,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 25 日
Danielle
Danielle,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Jacquelin
Jacquelin,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 24 日
moon young
moon young,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
Alisa
Alisa,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 19 日
John
John,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Definitely recommend
What an absolutely beautiful hotel! Staff and service were impeccable. Would highly recommend.
Stephanie
Stephanie,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 13 日
Giovanni
Giovanni,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 9 日
Run down and damaged room- be warned!
I was so excited to stay at the historic Fairmont San Francisco but was shocked and disappointed by the poor condition of the room I was put in. Multiple large areas of water damage on the ceiling, a large portion of the wallpaper missing in the bathroom, stain on the head board, peeling paint in multiple places, and an old creaky couch that didn’t look clean enough to sit on. Also strong cold draft coming from the windows. I would not recommend booking here if you are expecting a luxurious experience. I spent one night in the hotel and notified the concierge about the poor condition of the room. The concierge said that they would not put anymore guests in the room until it was repaired and that there was nothing he could do to rectify my situation because I booked the room through Hotels.com. No guest should have such an subpar experience in a “4 star” hotel… the room was clearly not maintained and literally in worse condition than your average a 1 or 2 star hotel/motel. I spent so much money on the room and did not receive the quality of room as advertised online. Spend your money elsewhere.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 9 日
Corey
Corey,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Always the Best!
Cameron checked us in and was incredibly friendly. He helped us with tips to get into the Tonga Room and was just all around super. We have stayed at this property a few times and have always had an exceptional experience. Thank you for making our stay fabulous! As a bonus, we had exceptional views of the 4th of July fireworks!
Kristina
Kristina,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Mark
Mark,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 6 日
Meh
I would never stay at this hotel again. It was expensive and very meh. The building is historic and beautiful and the size of our suite was wonderful, but the bathroom was very small, dated, paint was peeling from ceiling of bathroom and room outside bathroom, and the windows facing the street didn’t close completely. They charge a $42/night fee which doesn’t even include WiFi, and when we checked in, we got no notice of the F&B credit that is supposed to be included or the reusable water bottles. I travel to SF all the time and stay at other properties that deliver much greater value.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
I travel a lot and I can confirm this is a great and excellent Hotel!