There were bed bugs so we left. The manager did refund our stay and provided breakfast vouchers that we did not utilize due to leaving in the middle of the night.
Nichol
Nichol,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 29 日
Melissa
Melissa,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 18 日
Christine
Christine,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Amazing stay 2bedroom suite
This hotel was so beautiful, so many amenities and wonderful staff. Will book again during my next stay.
Krystin
Krystin,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 11 日
Jenieffer
Jenieffer,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 8 日
Raul
Raul,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Marianny
Marianny,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 5 日
Terrible service do not stay here ever
Michael
Michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
Tameka
Tameka,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
The staff was friendly and welcoming. The hotel was very clean. Pool was beautiful, perfect temperature too!
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 24 日
Teasia
Teasia,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 24 日
Marianny
Marianny,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 23 日
Spacious rooms with some issues
Hotel with nice rooms, issues with services. The lobby didn’t have working a/c and we waited for a hot hour to get checked in to our room. I asked for water and was told there would be some when the restaurant opened at 5 pm, an hour later. Turns out the laundry was delivered late and they were behind cleaning rooms. Then we tried to order room service for dinner and were told the grill was being cleaned and wouldn’t be ready for an hour. The rooms are really spacious and nice, although there was no hair dryer in bathroom. The pool is nice. Luckily the a/c worked everywhere else besides the lobby. The staff were all very friendly besides working up against faulty services and equipment. Maybe we stayed there on a bad weekend?
Erin
Erin,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 23 日
One Minor Issue but overall great
Overall it was a very nice property room was spacious and pool was great. We arrived in our room to a very strong mildew smell. I would have complained or asked for a different room but we were out at some other locations during a majority of the day so we only really slept. However, each time we came back it was very strong and overwhelming. I am not sure what was wet but seems like not a great room to put people in if there is in fact mildew or mold growing somewhere in there. It was not a result of us as this was the smell on our arriving to the room initially. I would have someone check on it because it is really bad. Room 249 to be exact.
Melissa
Melissa,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 21 日
Good location. Accommodation for size of family was good. Only issue for us was Toilet seat was broke and cleanliness in room could have been a bit better but still overall good hotel. Would recommend.
WILLIAM
WILLIAM,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 12 日
Angelica
Angelica,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 11 日
We had a terrible stay. Air conditioner was bad in the first room. They said it was fixed but it wasn’t. Had to move rooms. That one was bad too. They finally fixed that but then got a 6am call and knock at the door about a leak in our room from the air conditioners. They also were completely confused about me purchasing breakfast in the reservation and almost charged us extra both days. Extremely stressful the entire time with our five kids
Griffin
Griffin,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 9 日
Joseph
Joseph,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 8 日
No A/C on 90 degree weather day
The poor review relates to the A/C not working in the room. My room never got cooler than 76 degrees. I called the front desk and was told they would send someone up. No one ever came and I got tired of waiting and went to sleep. It was a very uncomfortable evening and I did not get a lot of rest. Upon checkout I informed the front desk and they simply thanked me and said they would send maintenance up. That was all they said. While waiting for my ride to pick me up I hear a couple other guests say they had the same problem at check out. I feel like some compensation would be a kind gesture.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 7 日
Murphey
Murphey,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 1 日
The check in , service, staff, room, restaurant and everything was awesome. And when I’m in that area again definitely will be spending time there again. Recommending anyone looking for a nice place to vacation at this is the best place to start
Justin
Justin,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 29 日
Carrie
Carrie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 28 日
Always a great experience staying here
Nikelia
Nikelia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 28 日
Toni
Toni,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
It was amazing except we stayed for one night and went swimming the first night so we used the towels and really didn’t extra in the room closet and it was only one bath rag so I had to request more which took a while because I know the staff is busy and I marked that it was 2 people staying but we also brought our child so the couch was very nice with the covers I just suggest more bath rags bc I like a rag for my face, body, and one extra just in case and my likes the same thing so that’s at least six rags we need in the bathroom just a heads up we are booking another stay for the 4th of July weekend because the stay was warm welcoming and relaxing exactly what we needed so thank you, and one last thing I loved the welcome with my name on the tv