Lovely to stay in an independent hotel with some history and friendly staff. The property needs a little TLC but this was our second stay and would definitely stay again. Location to city centre is great.
Claire
Claire,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 17 日
Katie
Katie,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 17 日
Tired but comfy
Looks a bit tired and no staff behind the bar during the day but otherwise clean and comfortable
Diane
Diane,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 16 日
View of castle
Lovely hotel, opposite the castle. Had a lovely view of the castle. Only downside was the lift being out of order during our stay. A fair few stairs to be tackled, but otherwise I would stay again
Hazel
Hazel,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 16 日
Neil
Neil,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 15 日
One night
A quick one night stay for me , but would recommend the hotel. Very central but still a quiet area near the castle . I’d stay again no problem.
DAVID
DAVID,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 14 日
Mahsa
Mahsa,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 14 日
Dirty & poorly maintained.
In shockingly bad condition.
No working elevators, and we were told that they would not be repaired during our stay. The "elevators out of order" signs had the appearance of having been in place for weeks.
The bathroom had more mold than a health inspector would/should tolerate.
Peeling paint everywhere.
And not an apology or sign of apparent embarrassment from the staff.
William
William,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 14 日
The sad decline of a once iconic hotel!
The hotel appears very rundown, lifts were out of order so everyone was using the stairs (including some elderly visitors with mobility issues), decor is old and worn and the beds felt cheap and basic. I used to work in the hotel 30 years ago and it is disappointing to see it is such a shabby state!
Victoria
Victoria,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 14 日
Ann-Cathrine
Ann-Cathrine,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 14 日
Needs a refurb
Needs a total refurb! Lifts not working, doors dirty, everywhere needs painting.
On the plus side the bedroom was clean (apart from the nets).
Claire
Claire,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 14 日
Very clean and bed very comfortable!
Excellent location for the centre of Cardiff. Very clean room and bed was very comfortable. Sink a bit too big for the bathroom!
Gerard
Gerard,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 12 日
Guve customers info
It would have been nice to be told that there is no working lift. I am handicapped.
Dawn Kristine
Dawn Kristine,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 10 日
This hotel isn't tired, it's exhausted
Hotel looked ok from outside, inside was a different story. Lift not working, room showed its age. Stained carpet and repaired furniture. Window difficult to open. Bathroom shower fixture held together with tape. Steam from the shower caused the fire sensor to activate. Reception called to make sure we were ok. Breakfast buffet was fine, dinner menu was restricted but good. Bar was often unmanned. Staff were friendly. This hotel would require a lot of improvement to bring it to an acceptable level of comfort. Location was good.
Linda
Linda,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 9 日
Julie
Julie,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 7 日
Michelle
Michelle,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 7 日
Pleasantly surprised
Old style hotel. Great location. Friendly and helpful staff. Clean room and comfy bed. Old fashioned and dated but overall good value for money such a good location.
Jane
Jane,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 7 日
James
James,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 7 日
One night stop over in Cardiff
I'm not sure I'd stay here again. I chose it for it's central location. The hotel has some charm but feels tired and really old fashioned. The staff were welcoming, helpful and friendly. It's a shame the lift were out of order. The room was ok and had a bath which I welcomed. There was little complementary items in the room. No fridge, bottled water or coffee machine. Basic tea and freeze dry coffee and uht milk cartons. No biscuits. No usb charging points in the room. I didn't sleep well partly owing to bed which wasn't the most comfortable.
I would say the this was not value for money at all given how much I paid.
Michael
Michael,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 7 日
Ikke pengene værd
Blev ignoreret ved ankomst, hvor receptionisten var mere optaget af hendes computer.
Elevator er defekt og må bære tung bagage til 2. Sal gennem en labyrint af trapper og gange.
På værelset er temperaturen skyhøj, da håndklædetørrer virker som radiator og ikke lader til at kunne slukkes
Hele hotellet virker nedslidt.