This was a return trip for my birthday. I stayed there once before and really liked the hotel s location and amenities.
Hotel is still very clean and well kept with comfortable beds.
My issue this particular time was with the staff. The first evening at the rooftop bar we felt kind of over looked and discriminated against. I figured maybe i was grumpy from my long drive and wasn't seeing the situation clearly so we just paid are bill and left. The next afternoon we went back to have a quick bite before going of to our other activities and it pretty much confirmed the ill feeling of discomfort the night before. After bringing it to the attention of the staff they were apologetic and offer to comp our meals. I was agitated and know longer wanted to eat there as i didn't feel comfortable bring treated with disregard. I explained to the manager that we were late for an event not interested in any meals or drinks.
When i returned later that evening there was an open bottle of wine a dessert platter and apology letter. While i appreciate the effort, my door was closed with a do not disturb marker outside. My anxiety kicked in realizing that my privacy and been violated. This made me and my lady very uncomfortable. After speaking with the night manager who was already aware of the event they moved us to another room.
Michael
2 晚行程
10/10
Had an awesome experience, check in was smooth, the room was clean and the beds were comfy. We had a great night sleep and the water temperature was perfect. My family and I will be returning soon!
Jordyn
1 晚家庭旅行
10/10
Dax
1 晚行程
10/10
My stay was excellent. No complaints.
真实旅客
1 晚家庭旅行
10/10
Rebecca
1 晚家庭旅行
10/10
Rebecca
2 晚家庭旅行
10/10
Omar
3 晚行程
10/10
EXCELENTE
FRANCISCO M
1 晚行程
10/10
Nicole
1 晚行程
6/10
Nyla
1 晚行程
10/10
EXCELENTE
FRANCISCO M
1 晚家庭旅行
10/10
Jennifer
2 晚行程
10/10
Walter
1 晚行程
10/10
Rebecca
3 晚家庭旅行
8/10
CRYSTAL
2 晚行程
10/10
Great place!
Noah
1 晚行程
10/10
zack
1 晚结伴旅行
10/10
Maryland
2 晚行程
8/10
Nice place but some of the areas around is not good
Danny
2 晚行程
10/10
Rooftop
Jesus
1 晚行程
10/10
Genevieve
2 晚家庭旅行
6/10
They should hire a more welcoming front desk employee instead of someone who seems uninterested in being there. The staff member I encountered was very disrespectful.
murat
2 晚浪漫旅行
10/10
Very nice place
Zlata
2 晚结伴旅行
10/10
Wonderful time during my stay here. Very clean . The staff did a great job with daily cleaning as well.
Location is ideal. A lot of places at walking distance.
Would definitely recommend it