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Shangri-La The Marina, Cairns

5.0 star property
Luxury hotel with outdoor pool, connected to a shopping center, near Cairns Esplanade

Choose dates to view prices

In tropical Cairns, Shangri-La The Marina offers a family-friendly haven with international cuisine at The Backyard restaurant and ocean views. Unwind by the outdoor pool or explore the nearby Centenary Lakes Botanic Gardens. With in-room WiFi, a coffee shop, shopping mall on site and helpful staff you'll feel right at home.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Valet parking
  • Self parking
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • In-room childcare

For families (6)

  • Children's pool
  • In-room childcare (surcharge)
  • Rollaway/extra beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is CNY941
CNY1,035 total
includes taxes & fees
Apr 27 - Apr 28

Why we love this property

Flavorful dining options
The hotel offers international cuisine with ocean-view dining at its restaurant. Enjoy al fresco meals, private picnics, or visit 2 bars and a cafe.
Premium sleep comfort
Luxuriate in Egyptian cotton sheets with premium bedding and blackout drapes. Select from a pillow menu, unwind with in-room massages on the balcony.
Work meets waterfront
Strategically set in the business district and city center, this hotel offers 18 meeting rooms and concierge services. Waterfront relaxation awaits after work.

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Sea View King

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Sea View King

9.4 out of 10
Exceptional
(41 reviews)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Sea View Twin

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Sea View Twin

9.0 out of 10
Wonderful
(37 reviews)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Marina View King

Exterior

Executive Marina View King

9.0 out of 10
Wonderful
(35 reviews)
  • Marina view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Marina View Suite

Executive Marina View Suite | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Marina View Suite

8.4 out of 10
Very good
(8 reviews)
  • Marina view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Marina View Twin

Exterior

Executive Marina View Twin

8.8 out of 10
Excellent
(18 reviews)
  • Marina view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Horizon Club Marina View Room King

Exterior

Horizon Club Marina View Room King

8.8 out of 10
Excellent
(30 reviews)
  • Marina view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Marina View Room Twin

Exterior

Horizon Marina View Room Twin

8.8 out of 10
Excellent
(3 reviews)
  • Marina view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for One Bedroom Suite King

Exterior

One Bedroom Suite King

9.4 out of 10
Exceptional
(3 reviews)
  • Bay view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Suite 1 King

Exterior

Horizon Club Suite 1 King

9.8 out of 10
Exceptional
(6 reviews)
  • Marina view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Twin

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room Twin

9.0 out of 10
Wonderful
(36 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room King

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room King

9.0 out of 10
Wonderful
(92 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, City View

Executive Suite, City View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Suite, City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite Twin

Egyptian cotton sheets, premium bedding, in-room safe, desk

One Bedroom Suite Twin

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Horizon Club Twin Room With Marina View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Horizon Club Twin Room With Marina View

  • Sleeps 2

View all photos for Horizon Club, Room, City View

Horizon Club, Room, City View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Horizon Club, Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Pierpoint Road, Cairns, QLD, 4870

What's nearby

  • Reef Fleet Terminal - 2 min walk - 0.2 km
  • Cairns Esplanade - 2 min walk - 0.2 km
  • Cairns Marlin Marina - 3 min walk - 0.3 km
  • Esplanade Lagoon - 3 min walk - 0.3 km
  • Reef Hotel Casino - 5 min walk - 0.4 km

Getting around

  • Cairns Intl. Airport (CNS) - 14 min drive
  • Cairns Station - 17 min walk
  • Freshwater Station - 18 min drive
  • Redlynch Station - 20 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Dundees on the Waterfront - ‬3 min walk
  • ‪Hilton Executive Lounge - ‬5 min walk
  • ‪Horizon Club - ‬1 min walk
  • ‪Salt House - ‬4 min walk

About this property

Shangri-La The Marina, Cairns

Shangri-La The Marina, Cairns offers a great location, putting you within just a 10-minute walk of Cairns Esplanade and Reef Fleet Terminal. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a poolside bar, a fitness center, and a children's pool. Fellow travelers love the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 255 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 1.5 percent for credit card payments
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (AUD 30.00 per day; includes in/out privileges)
    • Covered onsite valet parking (AUD 35.00 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Childcare in room (surcharge)
  • Children's menu
  • Fence around the pool

What to do

  • Shopping
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • 24-hour business center
  • 18 meeting rooms
  • Computer station
  • Conference center (4456 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • Shopping mall on site
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Fixed shower seat
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Toilet grab bar height (inches): 38
  • Grab bar in shower
  • Shower grab bar height (inches): 31
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

The Backyard - Overlooking the garden, this bar serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 38 for adults and AUD 19.00 for children
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.5 percent

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AUD 100.0 per night

Parking

  • Covered self parking costs AUD 30.00 per day with in/out privileges
  • Covered valet parking costs AUD 35.00 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 8:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Shangri-La Hotel Marina
Shangri-La Hotel Marina Cairns
Shangri-La Marina Cairns
Shangri-La Marina Hotel
Shangri-La Hotel, The Marina, Cairns Hotel Cairns
Shangri La Hotel The Marina
Shangri La The Marina, Cairns
Shangri-la The Marina, Cairns Hotel
Shangri-la The Marina, Cairns Cairns
Shangri-la The Marina, Cairns Hotel Cairns

Frequently asked questions

Does Shangri-La The Marina, Cairns offer free cancellation for a full refund?

Yes, Shangri-La The Marina, Cairns does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La The Marina, Cairns?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 8:00 PM.

Are pets allowed at Shangri-La The Marina, Cairns?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Shangri-La The Marina, Cairns?

Yes. Self parking costs AUD 30.00 per day. Valet parking costs AUD 35.00 per day.

What are the check-in and check-out times at Shangri-La The Marina, Cairns?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Shangri-La The Marina, Cairns?

No, this hotel doesn't have a casino, but Reef Hotel Casino (4-min walk) and Cazalys Cairns (6-min drive) are both nearby.

What is there to do at Shangri-La The Marina, Cairns and nearby?

Have fun with activities like cycling, boat tours, and fishing, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming, ecotours, and segway rentals. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a picnic area. Shangri-La The Marina, Cairns also has a garden.

Are there restaurants at or near Shangri-La The Marina, Cairns?

Yes, The Backyard offers alfresco dining and garden views.

Does Shangri-La The Marina, Cairns have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Shangri-La The Marina, Cairns like?

Shangri-La The Marina, Cairns is located on the boardwalk/promenade in Cairns Central Business District, a short 4-minute walk from Cairns Esplanade and 5 minutes' walk from Reef Fleet Terminal. Travelers say the area is walkable and good for shopping.

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Reviews

Shangri-La The Marina, Cairns Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Amenities

9.2

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, with a wide range of varieties and exceptional quality. (39 reviews)
  • The pool area was spacious, well-maintained, and offered a nice variety of amenities, including loungers, umbrellas, and a pool bar. (34 reviews)
  • The property offers a great selection of restaurants and dining options, including a variety of food choices and excellent service. (22 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
Restaurant
View
Marina
Breakfast
Bed
Store
Piers

Reviews

Verified

10/10 Exceptional

Wonderful location Great room! Very nice pool Enjoyed the view
colleen, 3-night trip
Verified

10/10 Exceptional

Very good location and the horizon lounge a must
Steven, 4-night trip
Verified

8/10 Very good

Great location, staff are very nice and overall we loved our experience. Lots of touches-up needed here and there but would definitely suggest to friends and family if they have a discount on the room.
Amelie, 3-night trip
Verified

8/10 Very good

Location was great. Was able to walk places! The hotel was also right next to the lagoon which was pretty cool!
Evelyn, 4-night trip
Verified

8/10 Very good

Lean rooms and friendly staff. Good location
Sally, 3-night trip
Verified

10/10 Exceptional

Great location and a great hotel
Gustavo, 2-night trip
Verified

10/10 Exceptional

Room is cleaned, staff is very friendly and helpful.
Andry, 4-night trip
Verified

8/10 Very good

The staff were exceptional and the hotel was clean with lots of facilities. However the rooms are jaded versus other 5 star hotels, hence the 4 rating.
Stephen, 3-night trip
Verified

10/10 Exceptional

Clean and spacious room,nice amenities ,lovely staff,delicious breakfast.
Barbara, 2-night trip
Verified

10/10 Exceptional

Need to have a app to find your way around
Jasmine, 1-night trip
Verified

10/10 Exceptional

Amazing hotel, super nice rooms, really beautiful and very green poll area with a huge pool. Nice fitness room and nice restaurant facing the harbour. Team is super friendly and helpful.
Alice, 3-night trip
Verified

8/10 Very good

Room was good, gave us an upgrade to harbor view, staff we're good also,
Ian, 4-night trip
Verified

10/10 Exceptional

Great room size and cleanliness
Richard, 1-night trip
Verified

10/10 Exceptional

Shangri-La is always a safe card, and so was this one in Cairns. We
Annika, 5-night trip
Verified

10/10 Exceptional

Clean spacious room and bathroom.
Nicola, 3-night trip
Verified

10/10 Exceptional

Spacious room with balcony to roof top swimming pool.
Chunsheng, 3-night trip
Verified

10/10 Exceptional

Nice place to stay , good location if you need a boat out to the reef, easy walk to shops and places to eat.
Kristian, 1-night trip
Verified

8/10 Very good

Staff was lovely and courteous and the restaurants and in room dining delicious. Price a little steep and the facilities need a bit of an upgrade to match the five star pricing and pretence.
Martijn, 2-night trip
Verified

10/10 Exceptional

This was a beautiful hotel. It was close to shopping, food and tour pick-ups. I would definitely recommend this hotel !
SUSAN, 3-night trip
Verified

10/10 Exceptional

Executive club rooms and lounge were awesome along with the staff that were extremely helpful especially Bert!
laura, 3-night trip
Verified

10/10 Exceptional

Wonderful hotel, great service and facilities
Kim, 1-night trip
Verified

10/10 Exceptional

Staff was great! The chef doing the egg orders was wonderful!
Paige, 3-night trip
Verified

10/10 Exceptional

Convenient location Excellent service Great rooms
Stephen, 5-night trip
Verified

10/10 Exceptional

Large clean room with balcony in quiet area overlooking pool in the distance. Comfortable bed and good shower
Sandra, 3-night trip
Verified

10/10 Exceptional

The hotel had every amenity. The staff was courteous and helpful. The room was very clean and well maintained as well as comfortable. The location was very convenient for tours, dining and shopping.
Susan, 3-night trip