The last day of our stay we were having dinner at he cafeteria of the hotel when somebody gave my wife her bag which was hanged on the chair saying it felled down. When i got to the room we realized my wallet was stolen.
I went to the reception since we had to go to the airport and asked to check the cameras first they said they can not do it without judicial order and then they looked and say they did not see anything abnormal. Than nobody left the hotel even though my credit card was charged in different places around the hotel. This hotel is not safe inside and the way the 2 guys in the reception behaved was very suspicious. I wish I did not have to take a plane and go to the police. I wish somebody could check the cameras between 8 and 11 pm on March 31, 2025.
This hotel is not safe. Anyone can get in and out. Not recommended
NUSEN
NUSEN,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Marcelo
Marcelo,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 23 日
RAUL
RAUL,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 12 日
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 10 日
Carlos
Carlos,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 20 日
交通機関利用に便利な立地で、施設は良く、とても綺麗です。
Yuka
Yuka,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 17 日
andres
andres,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 17 日
Excelente servicio, buena calidad, bien ubicado y esta perfecto para varios dias en Madrid
Julian
Julian,4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 11 日
Gabriela
Gabriela,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 10 日
MaMagdalena
MaMagdalena,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 8 日
andres
andres,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 8 日
fabio
fabio,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 4 日
THis is a very solid option. The hotel is in good condition. Breakfast is very good. Location is excellent. This is not a luxury hotel but a very solid one.
Francisco
Francisco,2 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2024 年 12 月 25 日
Not so good
The room was very noisy. It was close to elevator and you could hear everybody when walk by. We had many bags and nobody offer any help either during check in or check out.
I had another reservation at a week later but decided to cancel.
Manuel
Manuel,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 25 日
Sriramamurthy
Sriramamurthy,7 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 23 日
Excelente hotel
Excelente servicio del front desk y el buffet muy completo