La verdad es que no llegué a hospedarme por qué me equivoqué en las fechas! Y 15 minutos después de hacer la reserva hablé para recorrerla 2 días y no pudieron hacer nada para ayudarme pues eso se ma hace una muy mala experiencia!
Alhelí
Alhelí,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 25 日
Miguel
Miguel,3 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 22 日
Not recommended
I do not recommend this hotel. It’s like they don’t know how to run a hotel. They do not treat you as a valuable customer but more like a nuisance. There’s 3 buildings in this property. We were put in the first one and given poor directions to get there and offered no assistance with luggage or to show us the way. We wondered around with our luggage for awhile. Room was cleanish at first but later we realized that it was not. Eyelash extensions in the bathroom and water glasses that had full wet lipstick marks on them.
Our room wasn’t cleaned in 3 days, but here’s the horrifying part. We left a tip on the bed after the first night. The tip was removed but our room was not cleaned. I thought maybe I didn’t leave a tip but me and my friend came in and out of the room several times that day and we both remember seeing it on the bed. I went to the front desk. They did little for me. Offered me my tip back… never did get that. After 3 days of no cleaning (no fresh towels, garbage overflowing), my friend finally got some help and our room was cleaned. We never did get new wine glasses. Front desk just would say contact housekeeping. Housekeeping would say talk to front desk. What?! Just clean the room and don’t have your guests beg.
Also the music at the pool would go all night even though the pool was closed and no one was there.
Positives: bed was comfortable and pillows were nice. Jazmin and Joanna at front desk were great though and were horrified by our experience.
Carrolyn
Carrolyn,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
LaQueena
LaQueena,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 18 日
The stay overall was great but I did not like how they charge the drinks inside the rooms, wish they could inform the guests before so that way you do not get charged if you choose not to drink the drinks from the fridge in the room .
JESSICA
JESSICA,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
Timothy
Timothy,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 12 日
The suite I booked and paid for was not honored and they were full so no recourse. Very disappointing! Facilities are pretty tired - needs to rehab!
derek
derek,5 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 9 日
Callef
Callef,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 8 日
Steve
Steve,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 3 日
ivan
ivan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 2 日
Anthony
Anthony,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 2 日
Sergei
Sergei,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Maria Gabriella
Maria Gabriella,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 31 日
Leona
Leona,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Edwin
Edwin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Maria Gabriella
Maria Gabriella,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Edwin
Edwin,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 25 日
Lashawndrea
Lashawndrea,4 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 24 日
Delisa
Delisa,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 21 日
Makenna
Makenna,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 21 日
Markeith
Markeith,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 20 日
Ron
Ron,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 16 日
Johnathon
Johnathon,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 10 日
Not clean
I checked out 2 hours later…the hotel had a foul smell in the hallways my room was dirty and smelled like mildew went to another hotel!