We were able to check in early hotel is not bad for a short stay. We just had issue with the staff, we arrived on a Tuesday we checked in normal at around 10 there was no water in the hotel we couldn’t shower use the toilet or wash our hands. Staff said it was maintenance. The staff knew there would be no water and nobody was notified. We were traveling with a baby and needed water to wash bottles. We were supposed to receive a call from the manager for a credit and the manager never showed up.
Tania
2 晚家庭旅行
6/10
Room was clean.. but the only problem was the ac was not working came in late was to tired to let front desk know
Aaron
1 晚行程
2/10
JOHNNY
3 晚行程
10/10
Beautiful Facility
Mary
1 晚行程
6/10
heather
2 晚家庭旅行
4/10
The hotel was very Rundown as far as renovations. There was a shower they didn’t t work properly. You had to pull it very hard to get it going It was ckean but so old and outdated
Bart
2 晚家庭旅行
6/10
Kim
1 晚家庭旅行
4/10
Beds were hard. The ac didn’t work properly. It was old and loud and kept going off and the room got very hot at night.
Would not stay again.
Hotel was dated. Bathroom was tiny.
Destiny
1 晚家庭旅行
10/10
Great stay, comfortable beds and very clean. Will definitely stay here again.
Brad
1 晚行程
8/10
Just okay
Mike
1 晚行程
10/10
Great stay!
Marc
1 晚行程
10/10
Khonnie
3 晚结伴旅行
10/10
PAUL
1 晚行程
10/10
真实旅客
2 晚行程
10/10
Harold
1 晚行程
2/10
Still haven’t gotten my incentedal and it’s been a month!! Like they said two to 3 buissness days tf!!! Only complaint
Daniel
1 晚行程
10/10
Allison
2 晚行程
10/10
Sarah
1 晚家庭旅行
10/10
April
2 晚行程
10/10
Tina S
1 晚行程
2/10
We reserved a presidential suite with a "city" veiw. We were on the second floor with a veiw of the interstate and a wall. There was a small baggie on the floor which could have been any type of drug, luckily no kids or dogs with us. The room was not onlu loud from the traffic but the AC and a fight right outside that woke us up at 1 AM. The coffee pot was dusty. When i called the front desk to let them know they switched my room to a regular king but made me take all my luggage back down stairs before they would give me a key. My total for the "presidential" was a little over $500, they apparently gave me a discount but the bill still totalled $500 which I have yet to find rooms at the hotel for 2 nights that would add up to even that. It was a very disappointing experience and i will definitely not stay there again. Our usual is Embassy suites but we gave this a try because it was closer to our meetings. I'm not able to add photos for some reason which is unfortunate.
John
2 晚商务旅行
6/10
Over priced, dark and outdated decor. A sectional was broken as was the Pueblo drum they made into a coffee table which was a part of the lobby. The broken furniture made the place look cheep. In the rooms , the chair was dirty & stained.also, I don’t drink and did not like having to pay an extra resort fee. The paying for a drink when you don’t drink feels like a rip off. Other than that it was ok
Cecilia
4 晚家庭旅行
4/10
Mark
2 晚行程
6/10
The Native American art in the lobby is impressive and the concept of a hotel decorated by local artists is great but overall, the hotel was disappointing. It is rundown and in need of a major overhaul. The only chair in the room was so worn and stained we didn't sit in it. The AC unit worked well enough but was very noisy and the rickety elevator was broken on the day we checked out so we had to haul all our luggage down the stairs.