This was my second time staying at the Lucerna and I chose to return based on my first stay experience which was amazing.
The lucerna will be the place I stay every time I visit Mexicali
Moshe
Moshe,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Harley
Harley,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 15 日
Maria
Maria,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 13 日
Don’t leave valuable personal belongings out.
Location everything was fine nice hotel friendly check in staff. Our first day cleaning staff came in my daughter left a 5 dollar bill out and when we came back it was missing. We called front desk and notified them. It wasn’t the amount of money it was the action. Person in the phone completely brushed it off said they wouldn’t know who had entered the room as the housekeeping manager had left for the day, but there was a camera right out side our room. Again not the amount of money just the action. When checking out they didn’t even ask how everything went or how our stay was.
Marcella
Marcella,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 11 日
Osiris A
Osiris A,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 10 日
Overall a good stay. Unfortunately, our room key kept deactivating and apparently not the only one with the same problem. They blamed our cellphone. Then our room ran out of hot water Sunday morning. That’s never fun.