When I first got there and got my room, the air would not work. I was given a new room right away.
Steven
Steven,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 20 日
It was very dirty with mold in bathroom. Very old
Aline
Aline,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 14 日
The bed was dirty - hair visible on it. Front desk was notified and they said they would make a note of it. We drove the hour and a half back home rather than staying in dirty quarters.
Deborah
Deborah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 3 日
Kayre
Kayre,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 11 日
Jodie
Jodie,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 11 日
Birmingham
This was just an average hotel, it needs updating and it deep cleaning. I will not be returning to this hotel for any future statys.
Roland
Roland,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 10 日
J
J,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 20 日
Thermostat didn't work in room, air conditioner/heater did not work. When air did come out it was unbelievably noisy. Mattress needs updating - rolling to one side due to worn spot.
Wendy
Wendy,1 晚家庭旅行
Orbitz真实住客点评
2/10 很差
2025 年 1 月 15 日
Amy
Amy,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 15 日
Jessica
Jessica,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 23 日
John
John,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2024 年 12 月 11 日
Unfortunately they were overbooked and I was turned away, very politely and apologetically but still, there was no room at the inn.
Mike
Mike,1 晚商务旅行
Travelocity真实住客点评
10/10 绝佳
2024 年 11 月 25 日
APRIL
APRIL,1 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 11 月 21 日
Horrible customer service
Pool was green. Maids knocked 8am beating on door. To add a guest name to room is $22 for Husband to check in who beat me there. Was hung up on by reception. Will never return.
Roxanne
Roxanne,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 17 日
Needs updating.
Wesley
Wesley,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 10 月 29 日
Just adequate
Jenny
Jenny,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 10 月 20 日
Although property is in need of renovation, staff and service are great and friendly
peter
peter,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2024 年 10 月 11 日
It was okay
Regina
Regina,1 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2024 年 10 月 7 日
This particular Hampton Inn is rundown and out of date. Maintenance is not being performed. Of the two elevators only one worked and on one occasion none of them worked. We were forced to use the stairs. It is terribly overpriced. It is obvious that the owners of this property are not willing to make an investment in improvement. The receptionist could not locate my reservation, even though I had a printed copy from Expedia. It is not what you would expect when renting a room at the Hampton Inn.
John
John,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 10 月 7 日
Jamie
Jamie,3 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 10 月 5 日
This hotel was sort of a disaster. The elevator did not work. The bathroom smelled horrible. The toilet paper holder was broken. The ladies at the front desk at check in were not very friendly. It felt very dirty.
Angela
Angela,1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 9 月 22 日
This hotel property badly needs to be renovated. The carpeting was stained, room had a smell to it and was an overall sub-par experience. This is easily the worst condition of a hotel I have ever been to. Check in staff was nice & polite though.
真实旅客
1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 4 日
I like Dave at the front desk. He’s accommodating, patient, kind& understanding of those who could use a hand. He is one stand out employee. That says a lot considering I have traveled daily since October 2, 2023, yet to “be back home.” Yet, there is always a nights check in time to say hello to the best staff member Hilton has! That’s the best part of this hotel. I would not know what else to complement on; I’m glad it seems repairs & updates are starting! Yay!!!
Mallory
Mallory,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 8 月 17 日
Checked in and the room they assigned us had not been cleaned. Bed was unmade and a cup on the table. Second room they assigned us was extremely hot as the AC wasn’t working. Carpet was wet from the condensation. Went to the staff and they made me feel stupid by assuming we didn’t know how to work the AC. They never came and checked it. The room was very warm all night. DO NOT STAY HERE.
Shane
Shane,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 8 月 12 日
Not so much
I complained a few times that there is a big pile of dirty sheets left outside the front of my room door. Nobody ever came to pick them up.
The bed was comfortable. The room seem clean. The building is just old. The elevator smells awful.
The breakfast was pretty awful too. If I would’ve paid $89 or $90 for this room, it would’ve been OK. But I paid 150 $160. I should’ve gone elsewhere .
However, was a great location! Really close to the summit shopping area with a ton of things to eat and by the botanical gardens. And right off the highway.