We arrived and checked into our room. Staff was friendly. When we arrived in the room, there was pubic hair all over the toilet seat and long hair behind the seat. The toilet had not been cleaned at all. It was gross. The bedding had holes in the sheets and comforters, plus our room had lipstick kiss marks all over the inside of the window that wasn't cleaned, and hand/finger prints and smear marks all over the walls and all over the bathroom mirror. We talked with hotel staff, they showed us 2 additional rooms which had the same hair and nastyness all over the toilet and rooms, or had the bed hanging halfway off of the bed frame and gross stains and marks all over the bed skirts. We ended up canceling our room for the 4 nights we were going to stay, and booked at the Hilton garden inn instead and loved it.