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Sheraton Mexico City Santa Fe

4.5 star property
Luxury hotel in Mexico City with restaurant and bar/lounge

Choose dates to view prices

Near the iconic Paseo de la Reforma, Sheraton Mexico City Santa Fe offers a tranquil retreat. Relax in the sauna or stroll through the garden and playground. With on-site shopping, a convenience store, and restaurant Cardon serving breakfast to dinner options.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free parking
  • Internet access
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • WiFi in the lobby
  • Fitness center
  • Sauna
  • Valet parking
  • 24-hour room service
  • Conference center
  • Business center
  • 8 meeting rooms
  • Terrace

Feel at home (6)

  • Playground on site
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels

Similar properties

Lobby
Barceló México Santa Fe
Santa Fe
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 2,985 reviews
The price is CNY544
CNY650 total
includes taxes & fees
Jun 6 - Jun 7
Barceló México Santa Fe
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About the neighborhood

Map
Calle Guillermo González Camarena # 200, Mexico City, 01210

What's nearby

  • Samara Shops - 3 min walk - 0.3 km
  • Expo Santa Fe Mexico - 10 min walk - 0.9 km
  • Tecnologico de Monterrey - Santa Fe - 15 min walk - 1.3 km
  • Santa Fe Center Mall - 15 min walk - 1.3 km
  • Parque La Mexicana - 19 min walk - 1.6 km

Getting around

  • Benito Juarez International Airport (MEX) - 44 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 44 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 66 min drive
  • Mexico City Buenavista Station - 35 min drive
  • Tultitlan Lecheria Station - 46 min drive
  • Mexico City Fortuna Station - 48 min drive
  • Santa Fé Station - 15 min walk

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Chili's Grill & Bar - ‬8 min walk
  • ‪Giornale - ‬1 min walk
  • ‪Los Cócteles de Virreyes - ‬2 min walk
  • ‪Cúa - ‬7 min walk

About this property

Sheraton Mexico City Santa Fe

  • Sheraton Mexico City Santa Fe puts you within a 10-minute drive of Paseo de la Reforma and Chapultepec Park. Guests can visit the fitness center for a workout or grab a bite to eat at Cardon, which serves breakfast, lunch, and dinner. A bar/lounge, a sauna, and a terrace are other highlights at this luxurious hotel. Public transportation is close by: Santa Fé Station is just 15 minutes by foot.

At a glance

DONE

Hotel size

    • 190 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 9 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • WiFi in public areas*
    • WiFi and wired internet access in rooms*
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite valet parking (USD 7 per night)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Playground
  • Grocery/convenience store

What to do

  • Shopping

Working away

  • Business center
  • 8 meeting rooms
  • Computer station
  • Conference center (12396 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Sauna

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • 47-inch LED TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Sofa bed
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Cardon - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 15 per 24-hour period (rates may vary)
  • WiFi is available in public areas for an extra charge
  • Wired internet access is available in guestrooms for USD 15 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately USD 15 per person

Children & extra beds

  • Rollaway beds are available for USD 50.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per stay, plus a one-time cleaning fee of USD 50

Parking

  • Valet parking costs USD 7 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Sheraton Hotel Mexico City Santa Fe

Sheraton Mexico City Santa Fe

Sheraton Santa Fe Mexico City

Mexico City Sheraton

Sheraton Mexico City

Sheraton Santa Fe, Mexico City

Sheraton Suites Santa Fe, Mexico City Hotel Mexico City

Sheraton Santa Fe Mexico City Hotel

Sheraton Mexico City Santa Fe Hotel

Sheraton Mexico City Santa Fe Hotel

Sheraton Mexico City Santa Fe Mexico City

Sheraton Mexico City Santa Fe Hotel Mexico City

Frequently asked questions

Are pets allowed at Sheraton Mexico City Santa Fe?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 9 lbs per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Sheraton Mexico City Santa Fe?

Yes, there's free self parking.

What are the check-in and check-out times at Sheraton Mexico City Santa Fe?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-out are available.

What is there to do at Sheraton Mexico City Santa Fe and nearby?

Sheraton Mexico City Santa Fe has a sauna and a fitness center, as well as a garden.

Are there restaurants at or near Sheraton Mexico City Santa Fe?

Yes, there's an onsite restaurant, Cardon.

What's the area around Sheraton Mexico City Santa Fe like?

Sheraton Mexico City Santa Fe is a short 15-minute walk from Expo Santa Fe Mexico and 16 minutes' walk from Santa Fe Center Mall.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.0

Staff & service

9.2

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

La comida saludable, la atención
2-night trip
Verified

10/10 Exceptional

Todo muy bien siempre en este hotel, el cuarto es muy amplio y muy cómodo para ir con dos niños. La atención es muy buena, pero sobre todo Victor tiene un gran espíritu de servicio y excelencia con todos siempre.
1-night trip
Verified

10/10 Exceptional

Very nice staff and great hotel
1-night trip
Verified

10/10 Exceptional

El cuarto muy cómodo y el personal del hotel muy amable y servicial
1-night trip
Verified

10/10 Exceptional

Excelente servicio y atención. Los cuartos muy amplios, cómodos y limpios.
5-night trip
Verified

10/10 Exceptional

Top notch 👍, just fox AC pls!

This hotel is fantastic. Ample very complete gym. And currently they are hosting Orange theory sessions on site too. (Note this is temporary as the orange gym site nearby is closed) but hope they keep it even as a reduce option. But as stated they Sheraton gym is very complete, just no classes pr coaching. Rooms are ample, clean, modern, great size tv and very comfortable firm bed. My problem was the AC never cooled the room. I opted to have it off as it was cooler that way. Front desk assured they would check AC in room 614. The walk in shower is spotless, ample and with great water pressure. Toiletries is what brings up this hotel. A disposable razor is already there. Great restaurant, currently with limited menu. Also a great lounge bar once covid guidelines allow opening. A coffee place, pharmacy and other restaurants are a very short walk from the hotel. Common areas with water features are very well kept and relaxing. And then comes the value for your money, which is the reason of my rating. I loved my time here ( once the AC gets fixed, this hotel will be flawless) ❤
Ample room with sofa
Great bed and good size tv
Ample shower
View
Laurencio, 2-night trip
Verified

10/10 Exceptional

Muy buena opcion, muy amplios los cuantos
1-night trip
Verified

8/10 Very good

Solid Stay

Amazing staff, great service, and all around nice experience.
Sebastian, 3-night trip
Verified

10/10 Exceptional

Muy bueno!
1-night trip
Verified

10/10 Exceptional

Excelente servicio y atención del personal
1-night trip
Verified

10/10 Exceptional

Aceptable

Estuvo bien, personal amable. Las clases se gym a las 06:00 am con.musica a todo volumen no es agradable. Definitivamente el.hotel necesita se remidelado.
Guillermo, 4-night trip
Verified

10/10 Exceptional

Excelente en lo general y con muy buen trato de su personal Muy recomendable
3-night trip
Verified

8/10 Very good

Bueno!

Cómodo, habitación amplia, servicio excelente.
Adriana, 1-night trip
Verified

10/10 Exceptional

Lindo hotel, con personal muy dedicado y atentos. La habitación que me fue asignada – 801 – tenía una vista panorámica impresionante! La tina de hidromasaje también es muy relajante. El sistema de aire acondicionado funcionaba muy bien y además las ventanas tienen una pequeña apertura en su parte inferior que permite la circulación de aire, algo que se aprecia mucho en tempos de pandemia. Sobre servicios, es difícil calificarlos porque esta misma pandemia ha impedido que el hotel pudiera presentarme la totalidad de lo que ofrecen. Directamente no tienen alberca, pero mismo que tuvieran no seria posible utilizarla por impedimento de ley en el momento. Solo haría algunas observaciones respecto a mi estancia – en las noches veía flashes de luz desde la calle hacia mi habitación – de hecho, a todo el hotel – y creo que era la vigilancia del edificio enfrente – pero es algo molesto. La SmartTV se conecta correctamente al teléfono, pero existen restricciones de uso. Por ejemplo, no podía escuchar música al menos que la tele estuviera forzosamente en una pantalla fija de la tele. Lo mismo ocurre con streaming, que está limitado a Netflix y YouTube, excluyendo otras opciones de servicios que uno podria tener (como Disney ). Tras 2 días de estancia, las opciones de entretenimiento disponibles se volvieron algo aburridas. De cualquier forma, un muy buen hotel, seguramente. Muy recomendable!
2-night trip
Verified

10/10 Exceptional

Tiene un jardín bonito, muy propio para que las mascotas caminen
1-night trip
Verified

8/10 Very good

The area is pretty safe, lots of good restaurants. Rooms are clean
QueensNY, 3-night trip
Verified

10/10 Exceptional

Very well located Safe and beautiful area walking distance of most restaurants
Mariomonetti, 1-night trip
Verified

10/10 Exceptional

Buena habitacion, incluia desayuno pero falta mejorar el sabor , en cuanto a la javitacion muy buena habitacion y amabilidad del hotel
José Manuel, 2-night trip
Verified

10/10 Exceptional

Excelente

Pague el servicio de valer parking. Y no hice uso de él. Pero el resto de los servicios estuvo excelente.
Maria Fernanda, 1-night trip
Verified

8/10 Very good

Bueno

El hotel muy bien. Solo no me aceptaran el desayuno incluido en la reserva.
1-night trip
Verified

10/10 Exceptional

La atención personalizada es excelente . Tienen todos los protocolos de sanitizacion muy bien establecidos por lo que te brinda seguridad . Lo recomiendo micho
1-night trip
Verified

10/10 Exceptional

Muy buena opción

Excelente servicio y atención
ANA PAULA, 1-night trip
Verified

8/10 Very good

Next facility, clean and staff was friendly. Nothing especially different from other Sheratons.
7-night trip
Verified

8/10 Very good

The hotel is remodeling the dining area. Breakfast was ok not many choices.
4-night trip
Verified

6/10 Good

Its OK, but comparing the price, I will recommend Royal Solaris which I stayed a few days ago.
1-night trip