The air conditioner did not work in my room. Due to the air conditioner not working, there was a nasty, horrible smell. We had to open our room door and crack it to get some kind of comfort.
The next day, ten people were at the front desk complaining about room service and unclean rooms. We were informed that we needed to call to request cleaning, but we were not told this when we checked in. When I went to the front desk, they told me they had no towels available, but later, they did have some. The shower was filthy; if it cannot be cleaned, it needs to be replaced.
Unfortunately, I do a lot of traveling for my job. However, I will not be coming back to this Comfort Inn.