Their service is good and comfortable. But they don’t offer water for the second day no matter how many days you stay the hotel. They only offer the first day water.
Pao Chu
4 晚结伴旅行
8/10
Very welcoming staff and the concierge provided useful tips on our travel plan. However, the hotel is not that convenient as there is a 10 minute walk to major attractions and the hotel does not feel five star. Expedia told me we will be offered a bottle of wine but we got nothing except one bottle of complimentary water on the first day over our three night stay.
Sarah
3 晚行程
10/10
Best stuff in hotel, delivering best services
Shuang
10/10
excellent
Shuang
10/10
YANG
10/10
Fantastisk oplevelse med et meget højt serviceniveau.
Michael
2 晚行程
10/10
Yves
2 晚行程
8/10
Var der kun fra kl 15 til kl 07 dagen etter, så fikk ikke gjort så mange vurderinger men det var helt ok
Maud
1 晚家庭旅行
10/10
Liisa
2 晚商务旅行
10/10
I love this hotel. Beautiful. Very clean. Excellent service.
Robert
3 晚行程
10/10
Localização ótima. Ótimo café da manhã e restaurante. Ótimo serviço !
Daniela
3 晚结伴旅行
10/10
Only stayed one night. Staff were helpful. Front desk available 24 hours which is great when you arrive past midnight.
Amanda
1 晚行程
10/10
Roy
5 晚行程
10/10
Floor
5 晚商务旅行
10/10
Dirk
1 晚行程
10/10
Hervorragender Service
Michael Thomas
3 晚家庭旅行
10/10
Ian
2 晚家庭旅行
10/10
Galaxy hotels greatest asset is undoubtedly their staff. They are hard working and completely focused on delighting their customers. Anthi on front desk, Conference Captain Cristos, Erene and Natalia to name but a few who provided us with excellent service throughout our stay. Thank you.
Colin
12 晚浪漫旅行
10/10
Nice place to stay in the center of Heraklion!
Olga
2 晚浪漫旅行
8/10
Wir haben nur eine Nacht als Zwischenstopp dort verbracht. War alles in Ordnung, 5 Sterne sind etwas übertrieben, 4 Sterne wären angemessener.
Das Personal war nett und das Frühstück auch gut.
Dino
1 晚浪漫旅行
10/10
A nice property in a great location. Very walkable to town, great local Greek food across the street called Neon.
Matthew
1 晚浪漫旅行
10/10
Excellent location.
Diana
1 晚浪漫旅行
10/10
Very nice hotel , well maintained in good location within walking distance to city centre and other attractions.
The hotel maintained vety good hygeine practices including hand sanitisers around hotel areas and on each table which was good to see.
Good sized rooms , comfortable bed , friendly professional staff.
Stavros
3 晚浪漫旅行
10/10
This was a large traditional hotel. There was a buffet breakfast and all the food was delicious. Our room was nice but the bathroom could use some updates. The shower got the bathroom floor all wet despite my efforts to prevent it.
Lots of dining options nearby but the shopping area was a bit of a walk away.
Megan
2 晚浪漫旅行
10/10
The Staff was absolutely wonderful. Special kudos to Anna, Nikoleta, Eirini, Rania, George, Nikos, and Natalia!!!