The check-in was awful and took 35 minutes as their credit card machine was not working and then sent us to the wrong room, then sent us again to the wrong room, then sent us a third time to a room which was not what was booked but all that they had available and was very tiny and inadequate. We will not stay there again.
Vickie
Vickie,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 14 日
Scot
Scot,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Silver
Silver,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 12 日
Stay was okay, walls are very thin as we could hear the kids yelling beside us. My baby kept waking up. Overall good just wish we had quieter neighbors.
Katrina
Katrina,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 10 日
3/5 stars but still good
The hotel stay was great! I knocked off a few stars just because of a few things. Our hotel room bathtub wasn’t draining properly so it would fill up when we showered. No microwaves in the room as well. Me and my kids tried the breakfast from the bistro in the hotel and to be honest, a little over priced and it took way too long to be brought out. We ordered oatmeal and waffles (we waited around 45 minutes). The quality was like a 6 out of 10. I would suggest going out for breakfast or picking something up. We didn’t try the dinner options. Housekeeping was amazing who got in our room to clean as we extended our stay another night. The pool was also cold for being “heated”. Be prepared to walk outside to get to the pool. Overall it’s nice, and communication was good.
Vanessa
Vanessa,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 26 日
Christopher
Christopher,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 24 日
Lawrence
Lawrence,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 24 日
Eric
Eric,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Juan
Juan,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 25 日
Okay stay.
It was okay, but the room needs an upgrade. The bathroom smelled, the shower head was broken and the sink was about to fall down. They don’t serve breakfast even though it says on-the-go breakfast just coffee.
Aprilynn
Aprilynn,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 23 日
Needs more staff in dining area
This is such a nice hotel. The decor is lovely and my kids really enjoyed the pool. The dining situation however is seriously a problem. First of all, they keep the coffee behind the counter at the restaurant. I had to wait in line every time I wanted a refill. Ridiculous. Second there was only one person both at dinner and breakfast helping guests. One single person taking orders, serving, and cleaning up. It was not ok. Poor things were desperately trying to help everyone. Third as other reviewers have mentioned the beds are very hard. Such a nice hotel but coffee should always be free and accessible to guests.
Stephanie
Stephanie,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 19 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 15 日
Christopher
Christopher,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Jason
Jason,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Edmund
Edmund,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 23 日
Once again the staff is amazing. De'Shawn, the morning person, and the bar staff are great. One complaint: the bed sheet in room 164 had a blood spot on it. We just avoided it...no problem. The bathroom also has a better shower and the bathroom fan worked vs. room 157 the last two times.
greg
greg,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 20 日
Robert
Robert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 16 日
It always starts with the staff...wonderful!!! We enjoy the happy hour and the meals have been very good.
greg
greg,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 14 日
All the desk clerks are wonderful. In particular DeShawn Chavez shared the name of a local pasta restaurant which was Great and helped with other issues! Greg Switzer
greg
greg,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 12 日
Great property. Affordable. But the mattress were a little too firm, and we like firm.
Room was nice sized and clean. No noisy neighbors but the windows faced the very noisy interstate.