The check in went great! During the stay it stormed. My room flooded from storm water came in through window around ac unit.i reported to front desk. The clerk told me there is No maintenance person. So iask for a mop & discount. She didnt provide either one. So i got numerous towels to get water up my self.i went the next morning to ask for manger 6/28/2025. Mr nick patel. I was told by ms Trudy again no manager was on duty.and didnt provide no discount or acomodate my family for room being flooded and my items being soiled. The pool doesn't work. The room refrigerator dont work. There was hole s & cracks n the windowI.didnt takepics cause phone was dead and wasnt expecting this to happen.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 28 日
Alexus
Alexus,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 13 日
I got there late at night. I laid down in the bed and there was a strong odor of urine. When I pulled back the sheet there was a huge yellow stain on the mattress cover. I requested a room change and when I got to that room the whole bathroom floor was wet. I took a bath towel and mopped up the water. When I was done the towel was brown from filth. Evidently they don’t mop the floors very often at all. When I laid down again I went to turn on the tv and it didn’t work. Also 2 times during my 4 night stay I had to leave for work without eating breakfast because they didn’t have it ready yet. They are suppose to start serving breakfast at 6:00 am. On top of that there is little to choose from.
Matthew
Matthew,4 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 12 日
Tonwa
Tonwa,7 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 11 日
BEVERLY
BEVERLY,7 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 8 日
Nikela
Nikela,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 31 日
When we first entered there was a terrible smell in the lobby area. Made it to the room..fresher smelling, however there were stains on the bedding and the floor was very dirty. My daughter walked on the floor and her feet turned black. The underneath of things..end table, chair and TV table were not cleaned at all. There were stains on the ceiling. We also ordered in room food (which was delivered but is advertised as room service) and it was terrible. Wings were so tiny, churros tasted like oil. Although the pizza was tasty. The next morning, we decided to try out breakfast. The best part are the waffles. However, the butter is old. We had to ask to have waffle batter, orange juice to be restocked. The best part to our stay was the kind staff from the check in to the check out. The shuttle to the airport was quick and easy.
Bianca
Bianca,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 21 日
Nice place to stay
Adam
Adam,7 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Karesa
Karesa,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 5 月 2 日
It was an overnight layover stay from the airport. Shuttle pickup was timely, back and forth to the airport.
The hotel room and its bathroom was very clean and had a free continental breakfast, enough to keep one going.
A good experience overall.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Mark
Mark,5 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 15 日
Comforter had burn holes, room I was giving was very noisy, I could literally hear everything outside because the hotel entrance was right above my room window. The check in process took longer than it should have, and several guest were arguing. One guest was sitting on the edge of the lobby furniture and made some very offensive comments to the hotel clerk. I was about to call expedia about the incident but I forgot.
April
April,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Quick and easy Stay! Rooms were really nice!!!
Dwayne S
Dwayne S,3 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 3 日
Cierra
Cierra,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 1 日
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 21 日
Marque
Marque,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 11 日
Nice place
jennifer
jennifer,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 5 日
Noe
Noe,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 2 日
Perfect stay
Nakeshia
Nakeshia,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 21 日
Christopher
Christopher,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 18 日
We didn't have a save chair for the wheelchair accessibility in the shower. Was told they didn't have one then found one that was dirty and without a back rest. Very uncomfortable and inconsiderate.