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Bristol Palace Hotel

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Luxury abounds at Bristol Palace Hotel, where the Port of Genoa Cruise Ship Terminal and Old Port meet. Savor Italian cuisine for lunch or dinner at Giotto, unwind on the scenic terrace, and stay connected with in-room WiFi. Top marks from guests praise the delicious buffet breakfast and helpful multilingual staff.
VIP Access

Reviews

9.4 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • 9 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Water dispenser

Feel at home (6)

  • Children stay free
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
The current price is CNY1,708
CNY1,959 total
includes taxes & fees
May 17 - May 18

Why we love this property

Taste of Italy
A restaurant offers Italian cuisine using locally-sourced and organic ingredients. The hotel provides buffet breakfast and a bar for evening relaxation.
Luxurious sleep retreat
Down comforters and pillow menus ensure dreamy slumbers in this luxury hotel. Blackout drapes enhance rest while minibars offer midnight indulgences.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Down comforters, minibar, in-room safe, blackout drapes

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | View from room

Superior Double or Twin Room

9.0 out of 10
Wonderful
(27 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

Down comforters, minibar, in-room safe, blackout drapes

Junior Suite

  • 38 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Classic Double Room Single Use

Down comforters, minibar, in-room safe, blackout drapes

Classic Double Room Single Use

9.0 out of 10
Wonderful
(4 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Presidential Suite

Presidential Suite | Down comforters, minibar, in-room safe, blackout drapes

Presidential Suite

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Camera Grand Deluxe

Down comforters, minibar, in-room safe, blackout drapes

Camera Grand Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Grand Junior Suite

Grand Junior Suite | Down comforters, minibar, in-room safe, blackout drapes

Grand Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Double Beds
  • Free WiFi

View all photos for Terrace Junior Suite

Terrace Junior Suite | Down comforters, minibar, in-room safe, blackout drapes

Terrace Junior Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite

Suite | Down comforters, minibar, in-room safe, blackout drapes

Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Double or Twin Room

Down comforters, minibar, in-room safe, blackout drapes

Classic Double or Twin Room

9.6 out of 10
Exceptional
(75 reviews)
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Classic Single Room

Down comforters, minibar, in-room safe, blackout drapes

Classic Single Room

8.0 out of 10
Very good
(11 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Triple Room

View from room

Classic Triple Room

9.4 out of 10
Exceptional
(13 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

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The price is CNY1,281
CNY1,474 total
includes taxes & fees
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About the neighborhood

Map
Via XX Settembre 35, Genoa, GE, 16121

What's nearby

  • Piazza de Ferrari - 2 min walk - 0.2 km
  • Palazzo Ducale - 3 min walk - 0.3 km
  • Via Garibaldi - 5 min walk - 0.4 km
  • Old Port - 9 min walk - 0.8 km
  • Aquarium of Genoa - 11 min walk - 1.0 km

Getting around

  • Cristoforo Colombo Airport (GOA) - 21 min drive
  • Genoa Via di Francia Station - 4 min drive
  • Genoa Genova Brignole Station - 12 min walk
  • Genoa Piazza Principe Station - 23 min walk

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Caffè Del Teatro - ‬3 min walk
  • ‪Murena Suite - ‬2 min walk

About this property

Bristol Palace Hotel

When you stay at Bristol Palace Hotel, you'll be just a 5-minute drive from Old Port and Genoa Port Center. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Giotto, which serves Italian cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a snack bar/deli and a terrace. Fellow travelers love the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 133 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Onsite parking limited
    • Offsite parking within 328 ft (EUR 29 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby

Working away

  • 9 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1900
  • Safe-deposit box at front desk
  • Terrace
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Home comfort

  • Air conditioning and heating
  • Minibar
  • Slippers

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Giotto - This restaurant specializes in Italian cuisine and serves lunch and dinner.
Bistrot - This bar serves light fare only. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 28 for adults and EUR 28 for children

Children & extra beds

  • Cribs/infant beds are available for EUR 30.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20.00 per pet, per day

Parking

  • Parking is available nearby and costs EUR 29 per day (328 ft away)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard

Mobile payment options include: Alipay and WeChat Pay.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property Registration Number IT010025A145L88KIP

National rating

This property has received its official star rating from the local rating authority.

Also known as

Bristol Palace

Bristol Palace Genoa

Bristol Palace Hotel

Bristol Palace Hotel Genoa

Hotel Bristol Palace

Palace Bristol

Palace Bristol Hotel

Palace Hotel Bristol

Bristol Palace Hotel Genoa

Bristol Palace Genoa

Hotel Bristol Palace Hotel Genoa

Genoa Bristol Palace Hotel Hotel

Hotel Bristol Palace Hotel

Bristol Palace

Bristol Palace Hotel Hotel

Bristol Palace Hotel Genoa

Bristol Palace Hotel Hotel Genoa

Frequently asked questions

Does Bristol Palace Hotel offer free cancellation for a full refund?

Yes, Bristol Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Bristol Palace Hotel?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 20.00 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Bristol Palace Hotel?

Yes. Parking spots may be limited.

What are the check-in and check-out times at Bristol Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

Are there restaurants at or near Bristol Palace Hotel?

Yes, Giotto offers Italian cuisine.

What's the area around Bristol Palace Hotel like?

Bristol Palace Hotel is in Genoa Historical Centre, a short 11-minute walk from Old Port and 15 minutes' walk from Genoa Port Center. Travelers say the area is walkable and good for shopping.

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Reviews

Bristol Palace Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, great, and delicious with a wide variety of choices. (52 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Room
Breakfast
Restaurant
Cities
Bed
Shopping
Attraction
Food

Reviews

Verified

10/10 Exceptional

Room service excellent, helpful staff, breakfast has a wide variety of choices in a beautiful dining area.
Julie Anne, 1-night trip
Verified

10/10 Exceptional

Super clean, great breakfast and great service!!!
Edward, 1-night trip
Verified

10/10 Exceptional

Smooth. Clean. Easy. Great property.
Benjamin, 1-night trip
Verified

10/10 Exceptional

Excellent location. Hotel has lots of character :)
Bernard, 3-night trip
Verified

10/10 Exceptional

This hotel is super good!! Super happy we stayed here. Everyone is super nice!!!
Buffet is amazing!
Classy dining
The rooms and design in this hotel is great! Very clean
Nina, 1-night trip
Verified

10/10 Exceptional

Clean Room, a bit noisy, but not too much. The restaurant and bar are lovely, and Ivan, the bartender, remembered me from two years ago! The hotel could use a refreshing, but I love the vintage vibe! Will definitely stay here again!
Alfredo, 3-night trip
Verified

10/10 Exceptional

Beautiful hotel and the staff was very friendly. Great breakfast
Cecilia, 3-night trip
Verified

10/10 Exceptional

Great breakfast! Very friendly staff, very well located.
Cecilia, 2-night trip
Verified

10/10 Exceptional

Great place to stay… beautiful…food was excellent!!
Darlene, 1-night trip
Verified

10/10 Exceptional

Great shoppimg, Italian cafe life!
Jane Ann, 2-night trip
Verified

10/10 Exceptional

Our stay was wonderful, beautiful hotel and staff is great.
quentin, 2-night trip
Verified

10/10 Exceptional

loved this hotel extremely clean and wonderful staff
Troy, 1-night trip
Verified

10/10 Exceptional

Very charming hotel, spacious rooms
Yuliya, 2-night trip
Verified

10/10 Exceptional

Nice hotel in historic old building. Excellent location. Breakfast with many options.
Ken, 1-night trip
Verified

10/10 Exceptional

The hotel was in a great location, room was a great size and very comfortable. Staff was outstanding.
James, 3-night trip
Verified

10/10 Exceptional

Courteous Staff. Nice decor and good breakfast
Giuseppe, 2-night trip
Verified

10/10 Exceptional

Very good location, historical and beautiful interior. Rooms were well appointed and the staff was wonderful and accommodating. The bartender at the lounge was very nice and funny.
Lita, 2-night trip
Verified

8/10 Very good

Matteo was a standout staff person!
anne, 5-night trip
Verified

10/10 Exceptional

Great stay in Genoa

Great historical hotel , amazing service , large rooms, excellent location
Nelli, 4-night trip
Verified

10/10 Exceptional

The perfect location to be able to walk to everything but still very quiet. The staff were great, the hotel itself is beautiful & we loved being in the thick of it all with a nice place to retreat.
Amanda, 2-night trip
Verified

10/10 Exceptional

Elegant and classy hotel
Joseph, 2-night trip
Verified

10/10 Exceptional

Beautiful hotel with an excellent breakfast. Staff was wonderful and the room very large and with all the amenities.
Diana, 2-night trip
Verified

10/10 Exceptional

Great location and great staff
Peter, 6-night trip
Verified

10/10 Exceptional

Perfect location right in the main shopping area of Genoa. Beautiful hotel with lovely staff too.
Debra, 2-night trip
Verified

10/10 Exceptional

It was a very nice and comfortable stay .
Kim, 1-night trip