Good: check in was smooth, bell hops were great, room was as advertised
BAD: the issue is the pool was closed. I had the room booked since December. I was not given a heads up, by either to hotel or this site (the site was contacted and they told me they had not been told by the hotel) So after driving 5 hours from 3 states away, I had to tell my 5 year old that he would in fact not get to swim in the pool, disappointing him and defeating the main purpose of booking this particular place. The only thing I was offered was a refund, which was using at it was 7pm on the Friday night of Easter weekend, so there were no options that would have worked.