2/10 很差
2025 年 8 月 2 日
Unfortunate night
We arrived around 7PM and I was asked to wait to see if they had any rooms available. I made the reservation earlier in the day. Upon entering the room they had an air purifier which we soon found out the reason. My daughter took a bath and 15 minutes later the carpet started to feel wet. It began making its way across the room. We called the front desk and they sent maintenance. He said that they would see if they could move us rooms, but we never heard back. I called back to the front desk and was told that they could move us but at this time it was almost 11PM so we didn’t want to wake our girls. I understand things happen but this seems to be an issue that has happened before due to the air purifier being right by the spot that flooded. The other issue is that the air was absolutely horrible. We were up all night due to the fact that the room was hot and we couldn’t get it to cool. I know it’s the dead of summer but keeping things cool is key.
Matthew
Matthew,1 晚家庭旅行
Hotels.com真实住客点评