I reserved a room with a King bed 2 weeks before the stay, through Hotel.com. At that time, there was plenty of choice. Upon check-in, I was the only customer in line. I was given a double queen bed room. I immediately went back to the front desk but the front desk lady ignored me was handling new customers and not looking at me, even if I was right in front of her. I had to interrupt stating there was an issue with my room. She said the hotel was full and that was the only room available. She said it was my fault because I did not book directly with Marriott and sites likes Hotel.com or expedia do what they want. She insisted twice on putting the blame on me. I travel quite often and this never happened to me before. My itinerary on the hotel,com app was clearly with a Kind bed. I did not appreciate being talked like that. I also suspected that the front lady changed our reservation at checking in time because she typed a lot in the system prior giving our keys... As such, we are really unhappy.