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The Ritz-Carlton, Xi'an

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Near Drum Tower, The Ritz-Carlton, Xi'an offers a luxurious retreat with a shopping mall on site and beautiful gardens. Relax in the indoor pool or rejuvenate at the spa with yoga classes and body treatments. With 3 restaurants serving Chinese cuisine and free in-room WiFi, this hotel has everything you need for an unforgettable stay.
VIP Access

Reviews

9.8 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Self parking
  • Children's pool
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms
  • Conference center
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is CNY1,200
CNY1,399 total
includes taxes & fees
May 31 - Jun 1

Why we love this property

Work meets leisure
Business district hotel with laptop workstations and conference spaces. After work, enjoy spa treatments and relaxing bar lounges.
Culinary paradise
Tempting flavors await at 3 restaurants and 2 bars in this hotel. Buffet breakfast includes vegetarian and vegan options for morning cravings.
Spa sanctuary
The spa offers rejuvenating facials, treatments, and massages in tranquil rooms. A 24-hour health club and rooftop garden elevate wellness.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Club Room, 2 Double Beds, City View

2 bars/lounges, lobby lounge, rooftop bar

Club Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Club Room, 1 King Bed, City View

2 bars/lounges, lobby lounge, rooftop bar

Club Room, 1 King Bed, City View

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, City View

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Double Beds, City View

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, City View

  • 74 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 Bedroom

LED TV

Club Suite, 1 Bedroom

  • 110 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, City View

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Double Beds, City View

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Club Suite, 1 King Bed, City View

2 bars/lounges, lobby lounge, rooftop bar

Club Suite, 1 King Bed, City View

  • 210 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Non Smoking, City View

Suite, 1 Bedroom, Non Smoking, City View | Living area | LED TV

Suite, 1 Bedroom, Non Smoking, City View

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed, City View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Club Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Similar properties

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W XIAN
Yanta Qu
  • Pool
  • Spa
  • Parking available
  • Free WiFi
9.4 out of 10, Exceptional, 73 reviews
The price is CNY1,300
CNY1,516 total
includes taxes & fees
May 31 - Jun 1
W XIAN
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About the neighborhood

Map
No. 50, Keji 2nd Road, Xi'an, Shaanxi, 710075

What's nearby

  • Golden Eagle - 11 min walk - 0.9 km
  • Xidian University North Campus - 2 min drive - 1.7 km
  • Northwestern Polytechnical University - 3 min drive - 2.6 km
  • Tang West Market - 3 min drive - 2.6 km
  • Xi'an Aviation Museum - 3 min drive - 2.9 km

Getting around

  • Xi'an (XIY-Xianyang Intl.) - 35 min drive
  • Xi'an West Railway Station - 7 min drive
  • Xi'an East Station - 14 min drive
  • Xianyang Station - 21 min drive

Restaurants

  • ‪小杨烤肉(高新店) - ‬8 min walk
  • ‪書房咖啡Library Cafe - ‬7 min walk
  • ‪KFC 肯德基 - ‬5 min walk
  • ‪星巴克 - ‬7 min walk
  • ‪菜很 下饭 - ‬5 min walk

About this property

The Ritz-Carlton, Xi'an

The Ritz-Carlton, Xi'an puts you within a 10-minute drive of Xi'an City Walls and Shaanxi History Museum. Guests can indulge in massages, facials, or body treatments, and Xian Kitchen 鲜厨房, one of 3 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a 24-hour health club.

At a glance

DONE

Hotel size

    • 283 rooms
    • Arranged over 27 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Children aged 6 and younger eat free breakfast
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Onsite self parking (CNY 144 per day)
    • Wheelchair-accessible parking on site
    • Limited onsite parking (max 1 space per unit)
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Children's menu
  • Lifeguard on site

What to do

  • Fitness classes
  • Yoga classes
  • Shopping

Working away

  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2019
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • 24-hour health club
  • An indoor pool
  • Shopping mall on site
  • Spa services
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch LED TV

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Dining

Xian Kitchen 鲜厨房 - This buffet restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Tasuro 炙焰 - This sushi bar serves dinner only. Open daily.
景轩 - This restaurant specializes in Chinese cuisine. Open daily.
Lobby Lounge大堂吧 - This lobby lounge serves light fare only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Flair天韵 - This rooftop bar serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Refundable deposits

  • Deposit: CNY 1000 per day

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 268 for adults and CNY 268 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Spa access is available for an extra charge of CNY 2980 per stay
  • Laundry facilities are available for an extra charge of CNY 200 per stay

Children & extra beds

  • Rollaway beds are available for CNY 408 per night

Parking

  • Self parking costs CNY 144 per day
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM
  • Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 12 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Union Pay

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Also known as

The Ritz-Carlton, Xi'an Hotel

The Ritz-Carlton, Xi'an Xi'an

The Ritz-Carlton, Xi'an Hotel Xi'an

Frequently asked questions

Does The Ritz-Carlton, Xi'an offer free cancellation for a full refund?

Yes, The Ritz-Carlton, Xi'an does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ritz-Carlton, Xi'an?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at The Ritz-Carlton, Xi'an?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Ritz-Carlton, Xi'an?

Yes. Self parking costs CNY 144 per day. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at The Ritz-Carlton, Xi'an?

Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at The Ritz-Carlton, Xi'an and nearby?

Onsite recreation at The Ritz-Carlton, Xi'an includes fitness classes and yoga. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 2 bars and a 24-hour health club. The Ritz-Carlton, Xi'an also has spa services and a garden.

Are there restaurants at or near The Ritz-Carlton, Xi'an?

Yes, there are 3 onsite restaurants, featuring alfresco dining and Chinese cuisine.

What's the area around The Ritz-Carlton, Xi'an like?

The Ritz-Carlton, Xi'an is in Yanta Qu, a short 10-minute walk from Golden Eagle.

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Reviews

The Ritz-Carlton, Xi'an Reviews

9.8

Exceptional

9.8

Cleanliness

9.8

Amenities

9.6

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was rich, diverse, and plentiful with a wide variety of high-quality food options. (7 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

The room was spacious, very nicely appointed and clean. Service was excellent. The breakfast buffet was the best I have ever had anywhere!!
Mary, 5-night trip
Verified

10/10 Exceptional

Overall I enjoyed my stay there. The room is clean and spacious.
Tom, 4-night trip
Verified

10/10 Exceptional

Fantastic breakfast, top notch local food options. We all love it, will come back.
Xuelian, 2-night trip
Verified

10/10 Exceptional

Lovely hotel . Clean and big rooms
Mandy, 1-night trip
Verified

10/10 Exceptional

It’s very clean and comfortable. Tasteful decorated and new. Staff is very friendly.
Xianling, 4-night trip
Verified

10/10 Exceptional

We had a wonderful day at this property. The room and the view were spectacular. We really enjoyed the weekend brunch, which had an incredible amount of food that was high quality. The staff were incredibly accommodating and they arranged a fantastic visit to the terra-cotta warriors. Highly recommended.
Jeffrey, 2-night trip
Verified

10/10 Exceptional

Everyone was very nice
Bryan, 1-night trip
Verified

10/10 Exceptional

Great hotel in Xian

We had a fantastic experience at this hotel. The staff were friendly and accommodating. The buffet dinner offered a wide variety of delicious options. Our room was spotless and comfortable. We thoroughly enjoyed our stay.
3-night trip
Verified

10/10 Exceptional

Very nice property with great service. Highly recommended
Roy, 5-night trip
Verified

10/10 Exceptional

Service was excellent and really kids friendly.
Qiwen, 4-night trip
Verified

10/10 Exceptional

Beautiful property. Exceptionally thoughtful people.
Howard, 3-night trip
Verified

10/10 Exceptional

Professional and exemplary customer service from front desk, room service, spa and checkout.
Edward, 2-night trip
Verified

10/10 Exceptional

Cleanses and friendly staff . Foods are very good
Zhaoyang, 1-night trip
Verified

10/10 Exceptional

The hotel is new and the room is comfortable.
XU, 3-night trip
Verified

10/10 Exceptional

Beautiful hotel. Big rooms. Comfortable beds. Friendly and helpful English speaking staff. Extensive, tasty breakfast and dinner buffets. Chinese restaurant is beautiful and has excellent food and service. Adjacent to a mall that has lots of other restaurants. Lovely spa and pool. Would definitely stay here on next visit.
Nancy, 3-night trip
Verified

10/10 Exceptional

All staff attentive and professional. Highly recommended
Joe, 1-night trip
Verified

10/10 Exceptional

Friendly helpful reception staff
Ruben, 2-night trip
Verified

8/10 Very good

Family vacation. Comfortable, near the Metro station and shopping centre.
MA, 2-night trip
Verified

10/10 Exceptional

Nice and clean
Zhiqiang, 4-night trip
Verified

10/10 Exceptional

Its a lush and beautiful hotel. The room was wonderful, nice beds and the lightning system was simply impressive! Bathroom was also something else! Pool, spa all well kept and luxurious. The check in was quick and in the room (not in the frontdesk as usual) which made it feel quite special. Staff is friendly and welcoming. My only suggestion is to hire more English speaking personnel. When calling frontdesk it was very complicated to understand and would get "my English is not very good" and was transferred to a supervisor. Happened twice. The personnel really seems polite and eager to help, dont get me wrong, but the language barrier makes it difficult. Same at the restaurant, the ladies in the entrance had to go find someone that spoke English. Luckily there is always someone :) . Nora's help with late check out was outstanding, very fast in her response and helped arrange airport pick up. Overall, it was a delightful stay, I would stay again without a doubt
Yelena, 2-night trip
Verified

10/10 Exceptional

I had a wonderful stay at the Ritz-Carlton Xi'an. Would recommend!
Jonathan, 3-night trip
Verified

10/10 Exceptional

Just simply the best.
Douglas, 4-night trip
Verified

10/10 Exceptional

Love the hotel
Leonel, 4-night trip
Verified

10/10 Exceptional

Great hotel, would return
Jose Ramon, 2-night trip
Verified

10/10 Exceptional

Excelent hotel,
Daniel Lopez, 2-night trip