In need of lot of repairs. The beds felt like straight mattress springs. They were so uncomfortable. The breakfast was sufficient.
Lara
Lara,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 11 日
Stephanie
Stephanie,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 10 日
Needed refresh
Diane
Diane,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 28 日
Black Mold!
The bthrm had black mold, dripped all night. Room poor condition, peeling paint, smell, not enough pillows. We needed it just for 1 night so it served purpose but would not stay there again. Not worth the fee!
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 28 日
Tyler
Tyler,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 27 日
A KNIFE SHOWED UP IN OUR ROOM WHILE WE WERE OUT.
The lady at the desk was very nice. The hotel is in terrible shape. Wall paper everywhere is bubbled up and falling off. The carpet in the hallways is so old and rolling up everywhere. The breakfast was not good. Also the space for the breakfast is too tight. You can't get to anything if there are just a few people in there. The ceiling in the shower looked moldy with some paint trying to cover it up. The carpet in the room was sticky and felt slightly damp. The air condtitioner was awful. Stayed hot the whole time. But here is the kicker. On my last night there, we came back to the room from being out and there was a knife on the bathroom counter. I have no idea where it came from. It wasnt ours and it wasnt there when we went out. We decided it was time to go ahead and check out that night instead of the next morning. I showed a picture of it to the lady at the desk but she seemed new and didn't know what to do. I definitely will stay somewhere else next time. I tried to upload a picture of the knife but it won't let me.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
It was great
Damiany
Damiany,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 19 日
I expected more from a $130+ a night hotel. It was severely outdated, our room smelled like mildew, and the breakfast was minimal. We considered going to a different hotel all together but our stay was non-refundable. Don’t let the pictures fool you. This hotel is way past due for a complete remodel. Would not recommend.
Elizabeth
Elizabeth,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 30 日
Doug
Doug,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 30 日
Kiara
Kiara,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 28 日
It was OK-nothing special.
Art
Art,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 14 日
Seniors go anywhere else
Another bad review for a bad hotel. Don't ever stay here. Stayed for only 1 night and when we were readly to leave at 7:30 a.m. the only elevator was broken. My husband (72) and I (77) were on the 4th floor. I called down to the front desk and asked for assistance in taking luggage and aiding me (stairs are dangerous for me) down the 3 levels. Front desk said that they had called for an elevator repair person but did not know when the elevator would be repaired (it was a Saturday morning). I was also told that the hotel did not have anyone that could help us with our luggage. I called 911 and was told that they would only respond to help us if it was an actual medical emergency (so 911 in Chattanooga is worthless for seniors in distress). My husband eventually made 7 trips up and down the stairs with the final trip assisting me. I thought the poor guy was going to have a heart attack. Later when I called Hotel.com to see if I could get some of what I paid back, the assistant manager at the Comfort Inn told the Hotel.com representative that the malfunction was due to an earthquake that happened that day. We tried to leave at 7:30 a.m. and the earthquake occured at 9:04 a.m. I was still in the room at 9:04 and didn't feel a thing. The earthquake occurred in Knoxville not Chattanooga. We departed the hotel between 9:30 and 9:45 a.m. So this hotel won't even take accountability.
Patricia
Patricia,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 10 日
Stacy
Stacy,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 27 日
The employees were friendly and helpful but the rooms need updated. The carpets were gross and while the bathroom was adequately clean, it was not in great shape.
Julie
Julie,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 16 日
Aiesha
Aiesha,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 4 月 8 日
Cleanliness in the bathroom was questionable. Breakfast area
Becky
Becky,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 25 日
luciano
luciano,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 3 月 23 日
Smoky
We purchased a non smoking room, but had to run the AC and fan constantly because the room smelled like someone was actively smoking.
Christina
Christina,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 10 日
John
John,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 10 日
I wouldn't call this property pet "friendly". They allowed us to have our small dog but they weren't friendly about it and made me pay the $25 pet fee in cash. Only place I've ever had to do that. Don't allow pets if you're going to make it difficlt.
Karen
Karen,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 3 日
I don’t normally complain or write reviews. I think most reviews are people who hated it or loved it. I didn’t hate it, but I think I was given the worst room in the hotel. It was right next to the front entrance on one wall and had the ice maker and vending machines on the other. It shouldn’t be a room. It should be storage. Also- the bathroom floor and walls were disgusting. Luckily, I was too tired to care much about the noise or the dirt.
Catherine
Catherine,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 1 日
Lynn
Lynn,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 2 月 28 日
Absolutely nasty place. Do not book here. Black mold on the walls. I have multiple videos and pictures of this nasty hotel. I had my 3 year old daughter with us and it was a horrible experience. Came from Florida and stayed here not knowing how gross it was. Paid 300$ something dollars for this place for 3 nights and we came in late at night the back door was wide open and doesn’t work with a key card so we were able to just walk in and put the keycard in and came in and went to sleep after driving 12 hours from Florida. The WiFi didn’t work the entire time we were there and also the pool in the back was green and moldy with trash all in it nasty place. Mold all over the walls and bugs and crumble all under the mattresses. Woke up and left to come spend the day in Tennessee and had an amazing day and came back and felt lightheaded and dizzy so I started to check the room and found black mold on the baseboards of the doors and sporadically throughout the room. We talked to the lady and she said that she can’t do anything about it. Horrible experience and I’ll speak to anybody I need to about it and I would love for people to know before they go and stay here.