Nearly everything about our stay was excellent. Nice facility, spacious and comfortable rooms, very clean and well apportioned. However, we arrived at 4:10 PM knowing check-in was as 4:00 PM. The clerk who checked us in informed us that our room was not ready and that we needed to wait about 5 minutes in the lobby. He assured us he would text me to return to the front desk to receive our room keys. At 4:30 PM after sitting in the lobby for over 15 minutes, we had not received a text, so my wife returned to the desk, spoke with a different clerk and received our room keys.