The problem is that they cant find my booking record. I had to call expedia hotline(hot line for exisiting book is difficult to find), then after expedia support talk to reception for 10min, they found record. It take me 30 min and when we are exhuasted after one whole day trip.
真实旅客
1 晚行程
Expedia真实住客点评
6/10 好
2018 年 12 月 29 日
Hotel is close to the airport, but quite old actually
yik lun
yik lun,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
Excellent service
Truly appreciate all staff because they rendered an excellent service- genuinely warm, welcoming, and with a heart. Free breakfast and dinner is a plus.
FLORIAN-FLORENTINE-FEBRILLE LEEE
FLORIAN-FLORENTINE-FEBRILLE LEEE,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 19 日
Julie
Julie,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 12 日
Christina
Christina,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 8 日
Very satisfactory stay
Overall the room is of good size. Cleanliness is good. Staff provided clear information. Free parking is a plus.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 6 日
Dirty sheets
The bed sheets where dirty. Looked like they had mud on them.
Donne
Donne,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 30 日
Hannah
Hannah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Sara
Sara,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 2 日
The daily breakfast deal saved us having to go out early and find food for our kids. It was a really convenient location for who we were visiting and so close to Butterfly Creek and Mānawa Bay which we were wanting to visit. The outside seems a bit rundown but it's nice inside. I would agree with the carpets in the public places needing a decent clean or to be replaced. Our room had everything we needed for our stay and the staff were lovely.
Amie
Amie,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Hannah
Hannah,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 30 日
Good and bad
Stayed with my son for one night. Neglected to take into account the age of the hotel. The bad: showing its age, particularly the hallway carpets and bathroom as things were clearly worn down or old. The room smelled stuffy and stale. The good: the beds were comfortable and the included breakfast was generous with good variety.
Roland
Roland,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 30 日
Neil
Neil,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 30 日
Emily
Emily,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 4 月 29 日
Not a good experience
Very disappointed as booked there as had restaurant but did not open as not enough patrons according to bar staff. Bar menu ok but food not up to scratch - very ordinary. Carpets need a good clean. Saw room service dishes left for two days. Curtain hem down not repaired. Would not recommend Holiday Inn to anyone. To top it off our room had a roof leak and the bed was very wet in the morning.