Pleasant stay but Much of the furniture and appliances was out dated. I frequently stay at Hiltons and this was very surprising. The lobby was remodeled and very nice but rooms and air conditioning can be updated for the prices. We booked for a King bed with city view and got double beds. Room was smaller than anticipated as well.
Ilona
Ilona,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 27 日
Jacqueline
Jacqueline,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Albert
Albert,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 24 日
Georgette
Georgette,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 23 日
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 22 日
Duden un precio y allá es otro. Si estoy hospedada como me
Van a cobrar por estacionarme en el
Hotel ? Eso no lo dicen el desayuno muy malo
IRIS
IRIS,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Janay
Janay,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 20 日
Time for update.
The staff was friendly and inviting, the condition is just a little dated, our room had chipped porcelain in the tub and some mildew in the overhead of the shower. Overall good but hopefully they renovate in the near future so that it will be a better stay next time.
Eric
Eric,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 20 日
The service was super good, but our room smelled very bad the carpet, and musty, we couldn't rest my husband gave him a lot of allergies
Alaska
Alaska,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 19 日
Lam
Lam,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 13 日
Tiffany
Tiffany,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Stay was normal. Check in took longer than usual. I understand super busy and short staff. Miranda was wonderful she had to deal with some pretty upset people. Give her 10 stars for keep her cool and not losing it with a couple of people.
lisa
lisa,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 7 日
Ryan
Ryan,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Amber L
Amber L,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 6 日
Poor condition
The hotel needs renovation. The room looks dirty, old. At he lobby poor service. I expected it would be nicer hotel
Rosa
Rosa,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 6 日
真实旅客
2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 4 日
Hotel is old and not Hilton quality. Carpet is awful. Can hear traffic sounds.
Victoria
Victoria,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 2 日
Scam
The rooms are horrible.. no AC, barely blowing., had to keep the balcony door open to be able to breath.. the rug looked, smelled like it had NEVER BEEN CLEANED!!! The chair was torned and stained., the bathtub had cigarette burn stains and some sticky stuff so it was super slippery.. thank god I always bring sandals .. one of the worst rooms I ever stayed in.. it was I horrible representation on downtown Jax.. rooms are nothing like the pics!! Need super revamped n updating!!
Yesenia
Yesenia,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 31 日
Dated building, no refrigerator, no microwave. That facility not up
To par
Christopher
Christopher,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 30 日
Good enough for our mini staycation
I missed the information of how to pick the river view while booking so settled with what I had. Unfortunately our balcony did not have furniture like the river view balconies. The room needs to be updated. The carpet was old and dirty. The shower wasn’t cleaned very well. Otherwise the staff were kind and can’t forget the delicious warm cookie.
Odette
Odette,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 30 日
Worse stay ever from a Hilton property!!!
The hotel is extremely old so the pictures on the site are misleading. It smelled of old mold wet carpet when entering my room floor. My bedroom was leaking water from the shower on the floor, in which I had to use towels to mop up the water. The sink had a slow leak as well and top it off a roach came crawling out the closet. While eating breakfast the waitress was rushing me out of my booth because they were over booked for breakfast. Service desk staff was nice housekeeping.
Tiya
Tiya,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Jacqueline
Jacqueline,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 29 日
Average Stay, Great Service
Hotel stay was good. The room is pretty outdated, average bathroom. They didn’t have any bathroom soap/shampoo/conditioner. Only a small bar of soap. I got the river view room which the view was nice. Bed was average. Great service at the front desk. Somewhat disappointed. For the price I paid for the room, I expected more.
Robert
Robert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Andrea
Andrea,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Highly Recommended!
The staff was extremely helpful and accommodating.