Well, my check in experience was absolutely terrible. The lady at the front desk was either on drugs or having a stroke. She couldn't even stand up straight we had to call an ambulance for her and it took about 2 hours for me to get checked into my room which hmm was the wrong room, not the room that I had booked and It was hard for me to get my room changed to the room that I did book. It was just a very unpleasant experience, but I had no other choice. Because I was in town for a convention and a lot of the hotels, we're full. I would love to either have my money back or have some type of compensation for the lack of professionalism that came from an experience that I was supposed to be on vacation and the hotel is supposed to be doing a job.
maddison
maddison,4 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 30 日
Screaming
Lance
Lance,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 28 日
Staff was very friendly pool was very nice but the hot tub wasn’t working overall nice stay close to parks
Tracy
Tracy,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 2 日
Glenda
Glenda,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 1 日
Ward
Ward,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 24 日
Slidt, ulækkert og fyldt med skimmelsvamp
Meget meget slidt hotel. Der lugtede muggent på værelserne (skiftede værelse men det hjalp ikke).
Der var fugtigt på værelserne og der var synligt skimmelsvamp.
Poolen virkede ikke.
Morgenmads området var alt for lille til hotellets gæster, så man måtte stå op og spise.
Meget støj fra nærliggende vej.
Vi kunne ikke holde ud at bo på hotellet og bookede os derfor ind på et andet bedre hotel.
Christina
Christina,7 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 21 日
Check in went fine, but we found some roaches in room 349. I went to the reception and got changed to room 250. On this one I found only one roach and no new problems.
Jean
Jean,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 18 日
Cynthia
Cynthia,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 8 日
Mariane
Mariane,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 7 日
Bathroom has millions of termites!! Rooms do not look as pictured and one of our beds had ripped bedding we also had no microwave.
Kiersten
Kiersten,5 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 4 日
Very poor experience
When I arrived, someone was complaining about the elevator not working. My first attempt at a shower, there was no hot water. The pool heater and hot tub were not working. Although there was a hot breakfast, it was terrible. There was no milk for the cereal. When I asked the lady serving the food, she said they were out. After I asked the front desk guy, milk appeared in pitchers. Although it was a non-smoking sight, there were areas that were very littered with cigarette butts.
Terri
Terri,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 30 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 29 日
The room was very run down. Mold was growing in the bathroom. The tub was peeling. Had to ask for more towels because two towels were only in the room.
Sarah
Sarah,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 23 日
Hot tub was not working
Brett
Brett,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 22 日
hernando
hernando,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 21 日
Ew
Yuck. My allergies are killing me from the dirty hotel.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 21 日
Tienes que dejar un depósito al ingreso y ya pasaron 2 semanas y aún no me lo devuelven, la habitación sin mantenimiento, te cobran el resguardo de equipaje.
Veronica
Veronica,4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 18 日
It was ok for what the price. And the ice machine didnt work.
Jackie
Jackie,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 3 月 16 日
Terrell
Terrell,4 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 15 日
Awful hotel. Please don’t ever book
Amanda
Amanda,2 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 3 月 14 日
Roach Casa
We entered our room after a long evening at Disney and noticed roaches and other bugs crawling around everywhere. The bed was clean, but NOTHING else was. The rooms were old and falling apart. We were offered another room, but it had the same issues, including more roaches. The kids were just in tears. It was quite a horrible experience for a family vacation. The hotel rooms are in much need of an exterminator and upgrade!