The rooms are quite spacious, unlike the ones in NA or Europe. The staff were very attentive. We had a problem with our room upon checkin and luckily the front desk staff Anna was able to resolve it quickly and offered proper compensation which we really appreciate. One other thing I enjoyed was the breakfast. My favorites are the rice noodle soup, the yogurt and the egg tarts.
YUER
YUER,3 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 9 月 29 日
Good location. Nice hotel
Room not ready till after 330 when finally got into the room it stunk of cigarettes. Had to go back to lobby to request room change . Which was granted without issue so good service .
Hotel does not have a fitness center even though it said it does on the website .
Not many staff speak English so it’s a good idea to have a translating app on your phone
Very comfortable rooms . Palace view only really seen from 6th floor as trees have grown to high obscured view from 5th floor
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2024 年 4 月 19 日
We had a nice stay at the St Regis Lhasa resort. However, I was disappointed that the St. Regis, a 5 star hotel, did not have a gym, which is an amenity I would expect for a 5 star hotel. Also, the pool was closed during our stay. Please improve the wifi connectivity in the room because it was very slow. I appreciated the St. Regis accommodating a late check out request; the customer service of the staff was excellent.
Stephen
Expedia真实住客点评
10/10 绝佳
2024 年 4 月 8 日
Best hotel in Lhasa. Stayed there twice, once in the main building and once in one of the stand alone buildings. The room in the main building was in great condition and everything worked. The room in the stand-alone building required some renovating. Not bad per se, but given the 5-star status, I was expecting more consistent upkeep.
真实旅客
1 晚行程
Expedia真实住客点评
6/10 好
2023 年 5 月 25 日
The hotel is a bit old, needs a complete renovation, the breakfast was disappointing,