This is a glorified motel even though the pictures don't look like it. The property is right by a highway and surrounded by dune bashing activities and sketchy areas. Wherever you are in the property, you hear loud road noises (unless you go into your own room). We booked two rooms and wanted them next of each other. The receptionist said the best she could do is two rooms that were separated by a room in the middle because the hotel was so booked (which turned out to be totally false). Our shower didn't have hot water, so instead of changing our room, they sent someone to do plumbing late at night. We couldn't shower the first night bcs the plumber couldn't fix it after an hour, and eventually the hotel offered us the room next door (the one that's in between ours and our parents') to shower in. So the receptionist was purposefully not putting us in the adjacent room to our parents. Overall the property does mostly look like what's in the picture, but we were very disappointed in the room, the area it's in and its service. Highly recommend looking somewhere else.
Yizhou
Yizhou,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 11 日
Shigeno
Shigeno,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 1 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2024 年 12 月 2 日
Åk aldrig dit!
Hotellet ligger bredvid en motorväg och ett område där man kör fyrhjulingingar hela kvällen.
Hotellet hade inget att göra, pool området var smustsigt och ville man göra en bon-fire ha 150aed per person.
Frukosten och buffén var väldigt dålig.
Roland
Roland,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 22 日
The perfect retreat
This hotel lives up to its name “retreat”. The area is so peaceful and lovely. The team kind and welcoming from the outside guard to the reception desk to the waitstaff. It was just what I needed and the price was reasonable for everything but the good. The breakfast is overpriced for a standard buffet that you find in most hotels in the region.
Kathleen
Kathleen,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 11 月 21 日
Some staff are friendly but very slow, uncomfortable and uninteresting. Go to another desert hotel even if you pay more
AREUM
AREUM,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 11 月 13 日
Mary
Mary,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 18 日
Awesome
Extremely nice experience to disconnect from city life style.
People and serving are amazing and so friendly.
Special thanks to Ali and Jamal for being supportive and really having high standards of hospitality and entertainment industry .
Mohamed
Mohamed,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 10 月 10 日
Shie
Shie,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2024 年 5 月 31 日
만족합니다
직원들 모두 친절했고 시설 만족스럽습니다. 다만 여러 액티비티에 대한 설명이 없어서 하나도 하지 못 했습니다. 아님 제가 영어가 짧아서 못 알아 들은 건지는 몰라도..액티비티에 대한 팜플렛을 보지 못 했습니다.
SANG-YONG
SANG-YONG,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 5 月 31 日
Joon
Joon,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 2 月 15 日
JOOYEON
JOOYEON,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 1 月 14 日
Amer
Amer,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 6 月 13 日
Kenji
Kenji,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 3 月 27 日
We absolutely loved this property! I could write a book about why it was so awesome. It was so peaceful and calm. It was like we were the only ones there. My kids enjoyed playing in the pool. All of the employees were phenomenal with customer service. My kids were too small to really do any of the experiences so I asked if they could just see the camels and falcons and they said sure. Jamal was amazing he drove us around and was patient with my kids even though they were scared of the animals. There were other employees but I didn’t get there names. The lady at the front desk remembered me after I called 2-3 days prior to visiting. My only issue is that the food was a bit pricey but other than that I had an amazing relaxing time even with 2 kids ages 2 and 5. Will definitely be back and I hope it is very soon. Thanks Mysk!!!
Dejanee
Expedia真实住客点评
10/10 绝佳
2022 年 10 月 6 日
Our stay at this retreat was fantastic! The grounds of the property are gorgeous, with pretty architecture and a relaxed, laid back vibe. The hospitality is really what made it though - we were greeted by our names and with smiles by every employee. If you are staying in the Dubai area, I highly recommend a trip out to the desert as it was the highlight of our time in the UAE.
Adrian
Adrian,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2021 年 9 月 26 日
Hotel interesante, buena comida buen servicio, revisar que la piscina exterior esté acabada….
RICARD
RICARD,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2021 年 9 月 2 日
Franz-Xaver
Franz-Xaver,1 晚行程
Ebookers真实住客点评
8/10 很好
2021 年 4 月 2 日
Desert gem
This is a lovely property with a lot of potential- it’s a bit under construction but will soon be amazing. The design is very tasteful, the service is impeccable, the restaurant is great, and there are plenty of extra activities like free falcon show or stargazing or movie nights. The outdoor pool is still under construction, as is the spa- currently it’s a bit frustrating that there’s only an indoor pool (the importance of reading the fine print), it’s like 35C in the desert so a pool would have been quite welcome. However, once the pool is ready this property will be a real gem.
Brian
Brian,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2021 年 3 月 18 日
真实旅客
1 晚行程
Expedia真实住客点评
10/10 绝佳
2021 年 2 月 13 日
we had an amazing time. The staff is very friendly and professional. We were offered to be upgraded in a tent and the set-up was just breathtaking.
We definitely recommend this hotel.