Absolutely Awful Experience
This was hands down the worst hotel stay of my life. When guests in the adjoining room were having a loud domestic dispute that woke and terrified my children at 1am, the front desk clerk dismissed my concerns, claiming he "couldn't hear anything" and implying I was lying. After arguing, we finally got moved to another room.
The replacement room was equally horrible - a water pump in the wall violently shook the entire room when it operated, the bedding was stained, lamp shades were cracked and dirty, and the air conditioning didn't work. The hot tub was cold, the refrigerator had no shelves and barely functioned, and the ceiling was covered in mold and dead insects.
Every staff interaction was rude and unprofessional. We were so miserable we checked out at midnight to drive home rather than stay the second night. When returning our keys, the night clerk's only response was "well you're still gonna pay" before walking away.
The room conditions were unsanitary, the facilities didn't work, and the staff showed zero concern for guest safety or satisfaction. Save your money and stay anywhere else.