We were locked out of our room for over an hour while the front desk tried to find a specialized tool to replace the batteries in the lock. Also the pools were closed. The floors were pretty nasty looking.
tracy
tracy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Tiffany
Tiffany,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 14 日
Elizabeth
Elizabeth,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 31 日
Ok stay for the money $
The hallway carpets REALLY need some attention. For under a $100 it’s not that bad, but it would be so easy to put a little shine on this place.
David
David,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 31 日
真实旅客
4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Happy with our stay
The hotel staff was amazing, the room had everything we needed and was clean. I would stay there again.
Tracy
Tracy,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 27 日
Fantastic location to hospitals, good for patient.
I have stayed here a few times and I was happy and felt safe. They used to have an indoor pool and hot tub, but it’s closed now. The hotel used to have breakfast, but they are not offering that anymore. The customer service was and still is great, everyone was nice and helpful. The front desk lady was knowledgeable and friendly. I had to take a shower at night and also in the morning to prepare for a surgery. I noticed the pull shower knob was missing the knob. I had to get assistance to help turn the shower on. I also saw some hair on the wall of shower. Other than those things, everything else was comfortable and safe. This is a fantastic location to get to the hospitals and cancer treatment centers.
Rebecca
Rebecca,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 26 日
Stevierae
Stevierae,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 24 日
Robyn
Robyn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 23 日
Tyler
Tyler,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 18 日
Will not go back!
False advertising!, no pool, no hot tub and no breakfast!!
Bill
Bill,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 18 日
真实旅客
2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 27 日
Staff were friendly. Hot tub pool not working
Mark A.
Mark A.,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 23 日
Expedia promoted this property as having a pool, hot tub, complimentary breakfast, and work out room. None of those were offered. Guest laundry was closed as well. The pool and hot tub are closed indefinitely. We were notified by the staff when we arrived. They asked if we still wanted to stay. We had been travelling for six hours and it was late. I did not have the time or resources to find another hotel. When I went to use the hairdryer the whole housing unit came off the wall in my hand. The plug for the bathtub was laying in the corner which was odd. Once we ran the shower we understood why. Within seconds we were standing in water, up to our ankles. The water did finally drain but not until after we were finished showering. I rely on Expedia to present properties as they really are.
Jeni
Jeni,2 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 1 月 21 日
Pool and hot tub closed. No breakfast as promised. Very disappointing.
John
John,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 18 日
Place was pretty dirty, and run down. Definitely needs a face lift or modernization
Zachary
Zachary,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 17 日
Terrible. Dirty
Leyla
Leyla,5 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 14 日
False Advertising
In the Hotels.com app I selected a hotel with a pool and breakfast so this hotel came up and show both in the photos. At check-in we were told that the pool and spa are indefinitely closed and that they no longer offer breakfast. The bed was super hard and uncomfortable and the parking lot smelled like marijuana.
Michelle
Michelle,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 2 日
Ok
Alfred
Alfred,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 2 日
Brandy
Brandy,2 晚行程
Expedia真实住客点评
2/10 很差
2024 年 12 月 31 日
Not going back!
My wife and I decided to stay at the downtown Ramada in Spokane after a nice stay there during the summer months. Our experience this time around was very different. We were under the assumption that the pool would be available, as well as the continental breakfast and neither of them were. This was not indicated in the booking of the hotel. That is not the worst of it!
Inside the room the floor was dirty, black mold in the shower, and there was what appeared to be blood on the curtains covering the window. The bed was clean and only needed the room for the night so we decided to stay and let them know about the room in the morning. While checking out we did just that.
On our way home our bank notified us that there was an extra $30 dollar charge to our account from them. My wife called them right away to find out what the charge was for, they claimed we took the smoke detector down inside the room and were accused of smoking in the room. 1. Not true, if it were I would not have gone outside in the rain to do so. 2. They were debating to charge us for the disgusting curtains that we pointed out to them.
My wife and I are not big fans of being accused of something we did not due. After speaking with the front desk and addressing the issues we were told that they were refunding us the $30 charge and the $100 deposit back. We will see in the coming days if it happens. I will also take pictures from now on.
It was just a shady experience and we will not be going back.
Robert
Robert,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2024 年 12 月 30 日
I checked in online and gave them my card #. When I got to the motel they wanted to charge me again and took twice the amount for damage deposit on my card.
Mark
Mark,1 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2024 年 12 月 30 日
Krystal
Krystal,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 12 月 30 日
Lobby and hallways very dirty, trash scattered on the floor, amenities were out of order that were not disclosed until we got there and paid. Staff was very friendly and accommodating
Abby
Abby,2 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2024 年 12 月 29 日
Upon arriving at the hotel after booking on hotels.com I walked into the lobby to see a sign that stated that there was no swimming pool or hot tub available and that breakfast was only cold grab and go items available which the next morning happened to not be available. The room was not clean. They were renovating the upper two floors above the second floor and the process must have been knocking dirt out of the ceiling tiles the suspended ceiling in our room was out of its tracks in places just far enough to let debris fall down from the construction above. They did greet me with a smile was very friendly and informative about what was good about the hotel and what was not so good. They did accommodate us by moving us to a different room since the first room was so dirty. All in all a very mediocre to poor stay at what used to be one of the nicer places to stay in Spokane. Hope they can get their act together and make it into something worth staying in again.