This was a business trip and brought my husband with me. The people at the front desk in the ballets were very accommodating and friendly. My only complaint is that our bathroom smells like sewage, and no one from housekeeping bothered to note, but instead of put a towel by a leaking toilet.
Good location and comfortable stay! No pool but nice gym. Very friendly staff but didn’t make up our room on our last day?
David
David,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Great service - excellent location
Great rooms in an amazing location. Impeccable service
Marta
Marta,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Lovely hotel on the river
Lovely stay at the Royal Sonesta downtown. The location was very nice. We enjoyed being close to the river and having access to the shopping and eateries. The bed was comfortable but the pillows weren’t as good. We were on the 29th floor so While you could hear the train and some traffic noise it was muffled. The elevators were fast and the wait for them was short, although they were small so only a few people if everyone had a suitcase with them. The fitness center was nice with two Peloton bikes but one was broken. There’s a water station in the gym as well so we used it to fill our water bottles during the stay, which was nice. The views from the hotel were great. Only caveat is that the Trump tower is across the way and the lights from the sign were bright- thank goodness for the blackout curtains! The front desk staff was attentive and knowledgeable. We were able to check in early which was really nice. Overall a lovely stay.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
SHIN
SHIN,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Perfect ubication
The hotel has a wonderful ubication. The rooms are very comfortable.
María Esther
María Esther,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
Everything about it was great except that they don’t tell you there’s a service charge of $100 per night you stay there. I’ve never stayed anywhere that has that and I’ve stayed all over the country but overall the place it great and the front desk is also great
真实旅客
4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
Thomas
Thomas,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
veronica silcia
veronica silcia,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Maria Isabel
Maria Isabel,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Jermey
Jermey,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Jacob
Jacob,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Great location and wonderful room!
Stacie
Stacie,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Nothing but good things to say about the Royal Sonesta. The staff was all extremely nice, check-in was smooth, the rooms were clean and the view was incredible.