We had a good stay, the rooms were big and comfy and the staff was super friendly. But the cleaning was pretty poor in the rooms. Trash was left on the floor, no new soap in the dispenser, hair still left in the drain of the shower and the floor under the bed was very dirty. Besides from all of that, we had an amazing stay with the best staff, pools and breakfast buffet was great!
One thing to mention, I booked the hotel knowing I had vip benefits such as 20% on drinks and food. To my surprise they offered everyone 25% on food and drinks in the hotel, which is nice of course! But it meant my vip benefits was worth nothing which doesn't make sense at all, then there's no reason to offer it in the first place.