We had visited from USA and stayed in this hotel for 5 Nights.
However it seems they are overly focused on making money. They even charged for printing a single piece of paper—seriously?
Initially, we were given a terrible room where we found a cockroach. Although they eventually changed the room, the front desk representative, Roman, was completely unprofessional and lacked basic respect for guests. We requested him to pass on a message to the morning shift staff, but he blatantly ignored it.
Overall, a very disappointing experience!