The bellman, Showtime, and front desk, Alex were fantastic.  Showtime gave full explanation of room and layout, responded with many option to my query about restaurants.  During the efficient and smooth checkin, Alex said he would follow up by text so I would have 24/7 ability to contact front desk with questions and concerns.  He did exactly as promised.  He was good as his word, answering questions promptly no matter what time.  As did others at the front desk if Alex was off duty.  It was my first time in Chicago and these two made my solo travel welcoming and safe.  No to mention, Meli’s Cafe next door and Gino’s East Pizza across the street.