When we came to check in, the computer system was down. The gal at the desk gave us a room then asked me to come back by later to sign the paperwork. We went up to the room and the door card worked - but the security bolt was fastened from the inside, which meant the door only opened about an inch. Nobody said anything from inside, but clearly we couldn't get in, so we went back to the front desk. The gal didn't seem to understand, but gave us a new room. We asked for one nearer the elevator, but she gave us one as far from the elevator as could be. We're both disabled, so that was frustrating. Later, I went to do laundry and after running my clothes through a dryer cycle, they were still wet. I ran them through a second cycle and opened it to find that the clothes were STILL wet. The dryer was blowing air but not tumbling. I went to let the front desk know that their dryer was broken, and the guy that was working then seemed too stupid to comprehend what was wrong. He also didn't offer to refund me the extra money I spent on the dryer. Breakfast was very barebones. Toast, cereal, yogurt, waffles. That's it. No protein (except the yogurt). Do yourself a favor and don't stay here. The room wasn't bad and the bed was fairly comfortable but until they get better employees, you'll be setting yourself up for frustration.
