I've stayed at another Embassy Suites before elsewhere, so I was excited to stay here in Fort Lauderdale. They have a unique atrium that is beautifully designed, great breakfast, a beautiful pool with a nice hot tub. But the service was lacking a little at times. Although I recognize a hotel can get busy at times, there never be any sense of urgency for hotel staff to assist in issues raised. Whether that'd be sending maintenance up to room, more towels for the pool, or finding someone to help take our bags after checkout. Little things that can add up for the overall experience. I do want to commend Chemoya at the front desk, however. She provided great service and deserves a shoutout. Hotel itself is very close to many restaurant choices and just a couple miles away from the beach for convience. I would definitely stay again and overall can't recommend the Embassy Suites brand enough.