Front desk staff was nice, friendly and cooperative, but room service and house keeping was pathetic.
Especially room service manager was so pathetic and arrogant and when asked for his superiors name to complaint he said he is the final boss.
I was in suit room, and when asked for coffee satchets they would send 1 or 2 and I always had to contact front desk for house keeping and room service.
Such attitude and arrogance and lack in service is not expected from 5 star property such as this.
Milan
Milan,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2023 年 5 月 19 日
farouq
farouq,1 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 5 月 8 日
Excellent
Bhim
Bhim,1 晚行程
Expedia真实住客点评
10/10 绝佳
2022 年 10 月 14 日
Sarmila
Sarmila,1 晚行程
Expedia真实住客点评
4/10 尚可
2022 年 10 月 6 日
Bhimkala
Bhimkala,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2022 年 7 月 25 日
真实旅客
6 晚行程
Expedia真实住客点评
6/10 好
2022 年 7 月 2 日
Bo
Bo,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2022 年 5 月 23 日
Very helpful and a wonderful place to stay
Ian
Ian,1 晚行程
Expedia真实住客点评
10/10 绝佳
2022 年 5 月 20 日
Happy with my suite
Ian
Ian,1 晚行程
Expedia真实住客点评
6/10 好
2021 年 8 月 11 日
Emergency Stay
It’s okay neither great or bad. My two years old baby took shower and got itchiness later on. Two twin beds are small for two adult and two babies.