The staff is friendly, good customer service, Indoor pool is nice and full free buffet in the morning. The omelet station was the best. Theo did his thing. I hate I missed it on my last day bc the hours change during the week. The room was fine. Room service was okay but too high. The Cajun pasta was really good. The room I requested was not
available but to my surprise, an atrium room was not that bad. They do have complimentary drinks but the line was too long for me.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Kevin
Kevin,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 19 日
Fabiola
Fabiola,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 18 日
The A/C in the room does not stay cool at night. It would be cold in the sitting room but in the bedroom it would be warm. When we got there there were used tissues/napkins in the night stand drawer, the dresser drawers were sticky, when I took a wash cloth to wash the drawer it was like red juice. The pool had white stuff floating in it, the hot tub had bubbles like a bubble bath.
真实旅客
4 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 18 日
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Our get away!
Very clean. We always stay here when we go to Jacksonville. Family lives nearby and the area offers so much and convenient to expressways making getting around this big city important.
Thanks Embassy!
Debra
Debra,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 15 日
Ryan
Ryan,6 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 14 日
Pascal
Pascal,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Kevin
Kevin,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 12 日
Very noisy and unkept
The hotel was extremely loud with so many unsupervised kids of all ages running around all the floors, playing on the elevators, and constant running back and forth in front of the rooms. The trash cans were overflowing with garbage and little staff that could clean up. The atmosphere was not at all what you would expect from an Embassy Suites. The rooms are old and outdated as well as the bathrooms. If you want a descent stay without constant noise and groups of terrible behaving children running around, don’t bother staying here.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 8 日
Amber
Amber,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 7 日
The rooms was to hot at night
cecil
cecil,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 6 日
Chris
Chris,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Had a wonderful stay! Place is very clean, very polite guests and staff! Would stay again 100%
Jeffrey
Jeffrey,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
Greg
Greg,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 2 日
Called about cold room. They sent a technician. Even when the temperature was raised ten degrees instead of shutting air conditioning fan off it continued to blow very cold air. We ended up shutting total sytem down. Room was 65 degrees when we arrived.