Booking for June 9 and 10/ 2025. I was evacuated at 3 AM the first night after a fire alarm and water flowing from the ceiling in my room. A pipe had burst and unfortunately, they did not have another room. I slept in my car. The next day I booked the second night at another hotel as they could not accommodate me. Hotels. com notified me today their refusal of a refund. No exceptions. If there was ever an exception for a refund this would be it. The staff are wonderful and kept me coming back. Unfortunately, management will leave you stranded and keep your money. Beware
Michaela
2 晚行程
10/10
Work trip into Calgary when very busy with events is always difficult to find rooms. Even with the unfortunate water line break early morning, they found me a room for the two nights I needed. Very appreciated.
Mike
2 晚商务旅行
10/10
真实旅客
2 晚行程
10/10
Great stay as always!
Mike
2 晚商务旅行
10/10
Haroon
1 晚行程
10/10
Food was amazing, service was excellent, we would have liked a bigger room but was sold out so will book earlier next time, parking was an issue as the lots were completely full for an event and we weren't allowed to park temporarily in a reserved spot for a couple hours till the event ended, we will come back again
Katharine
2 晚商务旅行
6/10
This hotel has been around for 50 years. It is still very comfortable but for the price, it is expensive. The breakfast buffet is not as good as it used to be. The hashbrowns were cool, not much selection, no yogurt, definitely misses the mark from what they formerly offered.
Grace
1 晚行程
10/10
Ashley
1 晚行程
10/10
Always great and also had a newly renovated room! Nice breakfast buffet. Excellent pool and hot tub. Several places to eat and drink. Second time staying here and it’s fantastic!
Fabian
1 晚行程
10/10
Ghaith
1 晚结伴旅行
8/10
KYLE
1 晚家庭旅行
10/10
Sam
2 晚商务旅行
10/10
Anders
2 晚行程
10/10
Although the hotel is completely fine, the staff always make the stay great. Front desk, restaurant staff are fantastic - friendly, caring, knowledgeable and efficient.
Russell
1 晚行程
10/10
It was really good I have no complaints all though the website said that there was water bottles provided in the suite and there were no bathrobes as stated on the website.
Everything else was spot on!
真实旅客
1 晚家庭旅行
10/10
Gregory
2 晚行程
10/10
Kimi
2 晚家庭旅行
8/10
Anastacia
4 晚行程
8/10
Room was clean and the bed was comfortable. The keys were not working in the elevator and I had to change them out consistently which was a bit of a pain. The amenities are nice and the breakfast was hot and delicious.
Grant
2 晚行程
10/10
Just perfect and regular!
Kenn
1 晚家庭旅行
10/10
Amazing & friendly staff. It was very quiet despite our high traffic room location. Breakfast was good. The hotel reminded us of days long past where comfort & customer service are still top priority. We really liked the included hot breakfast, & though we didn't get time, the heated pool was definitely a bonus!
Laura
1 晚家庭旅行
10/10
Marina
3 晚行程
8/10
Tracy
1 晚家庭旅行
6/10
There were other peoples hair trimmings in our "fresh towels