Most stays at this location have been very good. This time, moments after I checked in (late) and got to the room, the fire alarm started going off and would not stop. Everyone in the building was out of their rooms and all over the hotel. Owner left 2 very nice ladies to figure out what to do on their own. Did not appear to come by to make sure all was well. It made for a rough night for many of the families with kids I'm sure. Nothing at all offered by management as any consolation for this unfortunate event. Counter staff did everything they could to calm the guests. Once the Fire Dept came and cleared the building, they said the alarm must have an issue, and recommended calling the alarm service company. Still, a number of guests were not happy as they thought the alarm was silenced to get it to stop going off, which made them nervous about it not working throughout the night. It was not a confidence-inspiring situation.