The room was filthy the bathroom had dirty towels and MOLD the sheets were dirty the mattress was dirty the pillow cases were dirty and when I expressed my concerns to the staff they told me that all the rooms were dirty and that was all the way they had. DO NOT STAY AT THIS ROOM!
Auleile
Auleile,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2026 年 4 月 13 日
When I got to the room the lock was turned over and the door was opened. There were two brooms in the entry, a garbage can on the counter and pillows for the bed were at the foot of the bed. This was for Friday 4/10/26 to Sunday 4/12/26. After a few minutes I decided I'm not going to stay here. I went to the lobby to see about a refund. There was no one available so I decided to leave. I got another hotel at another place.
John
John,2 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 4 月 5 日
these picutures are not up to date.The room stinks. furnitures completely pealed and worn out. drawers are broken and not able to push in all the way. There were roaches and bedbugs crawling in the bed. I left immediately and asked for a refund. customer service is horrible. I stood at the front desk for one hour before someone showed up and help me. Just save yourself the troubel and go somewhere else.
James
James,7 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 4 月 3 日
The exterior of the hotel looks great but the inside is worn down. Check in was simple and staff was nice. Walked into my first room but it smelled like cigarette smoke so bad, so went back down to the front and the lady gave me a new room. It didn’t smell but it wasn’t as clean. A lot of items in the room weren’t cleaned properly. Good thing I brought cleaning products. Also, stains on the hallway carpets and a lot of things needed to be fixed. It’s in an industrial area and close to the freeway. Parking is free and you can bring pets. Breakfast says it’s included but it’s actually a “grab n go” breakfast. They had small, packaged muffins, Multigrain bars and hot water. I guess I got what I paid for.
Rita
Rita,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 31 日
Had a fridge that was nice
Amy
Amy,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 30 日
Jovani
Jovani,2 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 3 月 29 日
frankie
frankie,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 26 日
Vicente
Vicente,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 3 月 24 日
Some
moises
moises,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 3 月 22 日
Ruben
Ruben,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 3 月 22 日
I didn't use the gym or the laundry or anything else after seeing roaches crawl around in my bathroom I was kind of grossed out and wanted to leave and I have pictures and the people in the room next to me had a dog that wouldn't shut up. Actually they had two dogs and a cat
Dan
Dan,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 3 月 2 日
Blinds were broken, bed was very squeeky, heavy smell of smoke in the hallways from cigarettes. Breakfast wasn't even Breakfast muffin and a granola bar. I wouldn't stay there again.
sergio jr
sergio jr,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 1 日
Daniel
Daniel,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 2 月 18 日
Location was very convenient,surrounding area was very nice and pricing seemed fair as I have stayed at extended stays before
but DONT waste your time and money at this specific location in Redlands ca.
From the start had issues as soon as we walked in the TV or AC didn’t work so we immediately got changed to another room but “this room” had a guest with dogs so whatever we have dogs but after we finally tried to rest you can smell the light odor of dogs.this room had a working Ac so that was our moment to finally rest after a long day, but once again the TV didn’t work brought to desk lady attention but didn’t seemed to concerned to help fix it. So just went to our room to sleep, just made the experience very dull as all we can do in be on our phones to pass the time.
After our nights sleep and getting up at 10am we discovered ROACHES in the kitchenette area and the bathroom 7 in total we didnt bother getting ready for the day we immediately packed up and left
please don’t let the price fool you it’s not all a deal here outside looks great but the inside is a poorly managed halfway house infested with roaches
Raymundo
Raymundo,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 2 月 16 日
The room had roaches and we checked out two days early ! With no refund! I’m very disappointed.
Joan
Joan,4 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 2 月 16 日
Shannon
Shannon,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 2 月 15 日
Hotel in bad shape. Fake leather chair is peeling. Bathroom mirror is rusted. Carpet in hallway is dirty. Hotel got a weird smell. Guess staying there look junky. A man in wheel chair say out front when we arrived and the next morning was sitting out front again. I think this hotel is used as an in between home for those who has no place to go. I would have cancelled and booked another hotel if we hadn’t gotten there so late. If you’re looking for a decent hotel, don’t go here.
Pakou
Pakou,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 2 月 4 日
Elevator not working, no ice machine ,
Pritpal
Pritpal,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2026 年 1 月 25 日
Carissa
Carissa,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 1 月 24 日
Dirty room. Stains on sheets and towels. Couch in room diry and ripped. Shower door wont close. Free "breakfast" you get oatmeal and small muffins. No juice or coffee. Ghetto people staying in hotel. Cops outside at night and the next morning. Would never stay here again even if it was free.